Kieran L. Joseph, SCOR-P
Senior Digital PMO & Transformation Leader
United Kingdom
Summary
Senior Digital PMO and Delivery Leader with 20+ years of global experience driving large-scale digital transformation, enterprise platforms, and PMO governance across supply chain, finance, and complex regulated environments. Proven track record in project governance, executive reporting, KPI management, risk mitigation, and strategy execution for multi-million-dollar portfolios.
Highly experienced in PMO setup, digital dashboards, steering committees, regulatory alignment, stakeholder management, and cross-functional coordination, supporting C-suite visibility and business KPIs. Adept at operating in fast-paced, matrixed organizations with geographically distributed teams.
Overview
25
25
years of professional experience
4
4
Certificates
Work History
Sr. Delivery Manager
O9 Solutions UK
07.2021 - Current
- Leading a global delivery team of 50+ members across Europe, Americas, and Asia Pacific, ensuring 98% project completion rate within agreed timelines
- Spearheading implementation of o9 demand/supply planning, IBP, control tower for Indorama, Nexperia, and ExxonMobil, optimizing supply chain efficiency by 15-20%
- Managing budgets exceeding $10m across multiple projects, negotiating 30% faster resolution of critical issues with stakeholders
- Directing weekly progress reports and monthly steering committees , leading to a 25% reduction in project risks through proactive mitigation strategies
- Mentoring and upskilling 10+ solution architects, functional & technical consultants, aligning business requirements to improve solution adoption by 30%
- Optimized resource allocation for increased efficiency, aligning team skillsets with project requirements.
- Led stakeholder negotiations that resulted in 40% faster issue resolution during Go-Live phases of o9 Supply Chain & Logistics Control Tower
- Optimized platform upgrade processes, reducing downtime by 35% and improving system reliability
- Championed best practices in project management throughout the organization, contributing to a culture of excellence in service delivery.
Supply Chain Engineering Manager
Michelin
06.2016 - 06.2019
- Guaranteed a $500M+ intercontinental supply chain, overseeing supply chain processes & systems across Africa, India, and the Middle East
- Led continuous improvement supply chain projects, ERP and Blue Yonder DRP integrations, achieving 20% efficiency gains in fulfillment processes
- Improved engineering processes by streamlining workflows and implementing efficient project management techniques.
- Optimized resource allocation, effectively managing budgets and manpower for multiple simultaneous projects.
- Led digital transformation initiative, modernizing legacy systems and embracing new technologies to drive operational excellence.
- Led supply chain projects for operations steering / KPI improvement across Michelin @ South Africa, Michelin @ India & Juffali-Michelin joint venture @ Saudi Arabia
- Documented business requirements & collaborated w/ IT partners for workload estimation
- Ensured change management, training & user acceptance testing for business / IT projects
Deployment & Hub - Lead
African + Eastern / AB-InBev
08.2007 - 06.2012
- Managed a team of deployment planners to distribute & plan inventory of 2000+ SKU's across UAE and Oman
- Exported beverages of Fosters, InBev & Jose Cuervo to major distributors in the MiddleEast, Indian sub-continent, South-East Asia & Africa
- Optimized & identified continuous movement of transport to rotate stocks across duty free & duty paid environments
- Planned demand & procured 500+ new world wines from Chile, Argentina, USA, South Africa, Australia, New Zealand to UAE & Oman
- Resolved problems, improved operations and provided exceptional service.
Business Analyst
XL Dynamics Inc.
08.2004 - 04.2006
Team Lead - Operations
Intelenet Global Services / TelePerformance
04.2002 - 04.2003
Team Lead - Operations
TracMail
07.2000 - 03.2002
Education
Bachelor of Science - Physics
University of Bombay
Bombay, India 04.2001 -
Skills
Digital PMO Governance & Portfolio Management
Certification
SCOR - P (07/2014 - Present)
Timeline
Sr. Delivery Manager
O9 Solutions UK
07.2021 - Current
Supply Chain Engineering Manager
Michelin
06.2016 - 06.2019
SCOR - P (07/2014 - Present)
06-2014
CSCP (03/2014 - 03/2024)
03-2014
WSET - Level II Professional Certificate in Spirits (06/2011 - Present)
06-2011
WSET - Intermediate Certificate in Wines & Spirits (09/2007 - Present)
09-2009
Deployment & Hub - Lead
African + Eastern / AB-InBev
08.2007 - 06.2012
Business Analyst
XL Dynamics Inc.
08.2004 - 04.2006
Team Lead - Operations
Intelenet Global Services / TelePerformance
04.2002 - 04.2003
Bachelor of Science - Physics
University of Bombay
04.2001 -
Team Lead - Operations
TracMail
07.2000 - 03.2002
Accomplishments
- Led end-to-end delivery of Supply Planning, Demand Planning, Order Promising, and S&OP for Nexperia, enabling integrated supply chain planning for a $2.1B global business (Jan 2024 – Sep 2024).
- Delivered an enterprise Supply Chain Control Tower for ExxonMobil Finished Lubes, providing real-time visibility and performance tracking, and identifying Value-at-Risk (VAR) of ~$330M per month (Aug 2021 – Dec 2023).
- Automated supplier payment processing for Tramontina in partnership with Santander Bank, significantly improving operational controls and reducing manual errors by 85% across ACH, Wire Transfers, BAI2, LockBox, and Check Printing (Sep 2021 – Dec 2021).
- Enabled large-scale export operations from India to Europe, China, and South East Asia, directly contributing to €196M EPCG target achievement for the Chennai manufacturing plant (Feb 2018 – Jun 2019).
- Transformed international airfreight operations from Europe to the Middle East, Morocco, and Israel, reducing lead times by 67% and cutting logistics cycle time from 21 days to 7 days across key markets (Jul 2017 – Dec 2018).
- Designed and implemented a centralized Logistics Import Hub in Chennai, India, delivering recurring cost savings of approximately €300K per year through optimized routing, consolidation, and process efficiency (Jun 2016 – Jul 2017).
- Implemented a Regional Control Tower for IS Group monitoring and reporting, achieving >95% “green day” performance consistently over three consecutive years (2016–2019) through robust KPI governance and performance management.
- Deployed e-Replenishment capabilities within a Web Order Management platform for key Middle East customers, enhancing service levels and demand responsiveness across Kuwait, Qatar, Bahrain, UAE, Oman, and Lebanon (Jan 2016 – Jun 2016).
Technical Skills
Project Management
Asana, Click-Up, Jira, Azure DevOps Boards,
Smartsheet, Agile, Scrum
Supply Chain Planning
o9, Blue Yonder
ERP
Oracle Cloud, JD Edwards
Enterprise One, Oracle EBS
Analytics & Business Intelligence
Power BI, Microstrategy