Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
Generic

Kiera McCormack

Bristol,Bristol

Summary

Dedicated professional with exceptional communication skills and expertise in customer interface, providing empathetic support and safeguarding vulnerable residents. Demonstrates strong verbal communication and team liaison abilities, ensuring effective residential care support. A quick learner committed to enhancing resident support through self-motivation and continuous skill development.

Overview

2
2
years of professional experience
6
6
years of post-secondary education

Work history

Resident Support Assistant

St Monica Trust
Bristol, Bristol
01.2023 - 06.2025
  • Supported residents at meal times; promoted balanced diets and healthy eating habits.
  • Prepared nutritious meals catering to various dietary needs, supporting good health among residents.
  • Supported vulnerable individuals, promoting their independence and improving quality of life.
  • Assisted in the training of new staff members, fostering a supportive team atmosphere.
  • Encouraged and supported educational engagement and attainment for residents.
  • Provided emotional support for residents in distress.
  • Assisted residents with dementia to participate in activity sessions, reminiscence support and general support.

Education

GCSEs - English, Maths, Triple Science, Health and Social Care, Geography

Blaise High School
Bristol
09.2017 - 06.2022

Diploma of Higher Education - NCFE Public Services

City of Bristol College
Bristol
09.2022 - 05.2024

Skills

  • Self-motivated
  • Strong verbal communication
  • Team liaison
  • Quick learner
  • Exceptional communication skills
  • Customer interface expertise
  • Resident support
  • Vulnerable resident safeguarding
  • Providing empathetic support
  • Residential care support

Affiliations

  • Going to the gym
  • Going on walks
  • Socialising
  • An interest in motorsports and cars in general

Timeline

Resident Support Assistant

St Monica Trust
01.2023 - 06.2025

Diploma of Higher Education - NCFE Public Services

City of Bristol College
09.2022 - 05.2024

GCSEs - English, Maths, Triple Science, Health and Social Care, Geography

Blaise High School
09.2017 - 06.2022
Kiera McCormack