Aaron Reon Manuel

• Managed external queries, engaging with clients face-to-face, by phone and through email.
• Represented front of house services, maintaining polished, professional appearance to uphold company image.
• Stayed abreast with business developments and innovations to improve administrative systems.
• Updated data and records with high accuracy and excellent system navigation.

• Helped resolve client problems quickly with superior customer service.
• Utilised various sales techniques to develop relationships with customers and drive sales.
• Resolved customer concerns promptly to maintain satisfaction.

• Strengthened existing client relationships through multi-channel engagement, increasing repeat business by 25%.
• Maintained active communication with prospects by sending timely targeted informative materials, improving lead conversion rate.
• Used finance sector knowledge and customer feedback to expand customer value proposition, growing market share.
• Facilitated sales forecasting by creating and maintaining accurate records.

• Demonstrated products to encourage purchases by showcasing features and benefits.
• Identified prospect needs and offered appropriate products and services.
• Increased revenue through up-selling and consistent premium feature contract renewals.
• Empathised with customers and translated technical concepts to promote understanding.

• Maintained active communication with prospects by sending timely targeted informative materials, improving lead conversion rate.
• Used finance sector knowledge and customer feedback to expand customer value proposition, growing market share.
• Facilitated sales forecasting by creating and maintaining accurate records.

• Closed complex, lucrative deals with new customers.
• Generated leads to bring in new client revenue and improve bottom-line profitability.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
• Contacted and converted potential customers via telephone, email and in-person enquiries.

Circutek, a leading technology company specializing in electronic components, software and hardware maintenance contracts, I thrived in a dynamic sales role where I had the opportunity to engage with both business-to-business (B2B) and business-to-consumer (B2C) clients.
Key Achievements and Responsibilities:
Developed and implemented effective sales strategies to drive revenue growth and expand the customer base.
Collaborated with the marketing team to identify potential B2B and B2C prospects, generating a robust pipeline of leads.
Conducted thorough market research to stay updated on industry trends, competition, and customer needs, enabling me to provide tailored solutions to clients.

Animal advocate who volunteered at CUPA, a reputable animal shelter in Bangalore. Played an active role in providing care and support to abandoned and rescued animals.