Kiana Knight
Sutton in Ashfield,Nottinghamshire
Summary
Proficient Care Worker with expertise in staff management, conflict resolution, and decision-making. Strong communicator dedicated to fostering collaboration and nurturing client relationships. Delivered personalised care that enhanced daily living standards and emotional well-being for clients and families.
Overview
9
9
years of professional experience
19
19
years of post-secondary education
Work history
Team Leader - Support Worker
Adams house
Sutton in Ashfield, Nottinghamshire
2025.08 - Current
- Administered medication according to schedule, promoting optimal health outcomes.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Helped achieve patient independence through guided tasks and activities.
- Maintained detailed records of patient behaviour changes, aiding healthcare team in tailored care planning.
- Facilitated community involvement opportunities, promoting social integration and enhancing patient connections.
- Supported individuals in pursuing hobbies and leisure activities, fostering personal growth and engagement.
- Prepared nutritious meals that met special dietary needs of clients.
Client Team Leader
Respectful Care
Arnold, Nottinghamshire
2024.03 - 2025.08
- completed care assessments within service users' own homes to create person centered care plans for the care team to follow during daily visits.
- Enhanced resident satisfaction through development of personalised care plans.
- completed regular care plan reviews to ensure all documents remained up-to-date with current needs of the service user
- Alleviated family members' stress by ensuring clear communication about loved ones' well-being.
- Maintained accurate records of resident's progress and medical history.
- Streamlined administrative processes for patient care documentation, improving overall workflow.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal patient comfort.
- Assisted others during emergency situations ensuring minimal harm towards any party involved.
Senior care assistant
Stoneyford Care Home
Sutton in Ashfield, Nottinghamshire
2023.06 - 2024.02
- Delivered compassionate end-of-life care, respecting dignity of the individual at all times.
- Provided consistent and high-quality elder care, ensuring comfort and safety.
- Developed personalised care plans, leading to greater resident satisfaction and tailored support.
- Managed medication administration for residents, adhering strictly to prescribed doses.
- Conducted regular health checks on residents to ensure wellbeing.
- Facilitated social activities to enhance resident engagement and emotional wellbeing.
- Encouraged a positive community atmosphere within the facility through organising events.
- Reduced stress levels for family members through clear communication regarding their loved ones' well-being.
- Streamlined administrative duties for patient care documentation, contributing to improved workflow.
- Monitored junior staff to assess care provisions and implement continued best practices.
Care assistant
Camli Care
Lincoln, Lincolnshire
2022.06 - 2023.05
- Administered medication to patients, ensuring proper health management.
- Promoted patient independence while assisting with daily tasks.
- Assisted individuals with daily activities, promoting independence and self-confidence.
- Assisted in daily living activities for enhanced patient comfort.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Facilitated communication between patients and medical staff, enhancing understanding and trust.
- Respected privacy and dignity of each resident during provision of care services.
- Adhered strictly to professional standards, regulations and policies at all times while executing duties.
Sales assistant
Smyths Toys Superstores
Mansfield, Nottinghamshire
2018.11 - 2022.06
- Provided personalised shopping advice, improving customer satisfaction and loyalty.
- Assisted customers with product selection for optimal satisfaction.
- Managed till operations smoothly, reducing waiting time for customers.
- Handled high-pressure situations calmly, ensuring uninterrupted store operations during peak hours.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Maintained up-to-date knowledge of sales promotions, enabling customers to make informed purchasing decisions.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Trained new staff members, fostering a supportive working environment.
Kitchen assistant
Bamboo House Chinese
Sutton in Ashfield, Nottinghamshire
2017.01 - 2019.11
- Assisted chefs with meal preparations for smoother service during peak hours.
- Prepared ingredients to enhance cooking speed and efficiency.
- Stored ingredients properly, extending their freshness dates significantly.
- prepared packaging for orders ensure sufficient amounts for smooth service
- supported in front of shop duties and answering the phone
Education
GCSEs - English, Maths, Science, Computing, Geography
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 2013.09 - 2018.09
GCSEs - Physical Education
Quarrydale Academy
Sutton in Ashfield, Nottinghamshire 2013.09 - 2018.09
A-Levels - Physical Education
Quarrydale Academy sixth form
Sutton in Ashfield, Nottinghamshire 2018.09 - 2021.09
A-Levels - Health and Social care
Quarrydale Academy sixth form
Sutton in Ashfield, Nottinghamshire 2018.09 - 2021.09
Diploma of Higher Education - Sports, Coaching and Physical Education
Bishop Grosseteste University
Lincoln, Lincolnshire 2021.11 - 2024.11
Skills
- Staff management
- Staff training
- Conflict resolution
- Decisive decision-making
- Communication excellence
- Reliability
- Positive outlook
- Dignity maintenance
Affiliations
- Netball
Accomplishments
Completed Btec Level 3 Health and Social care which is equivalent to completing NVQ Level 3
References
References available upon request.
Timeline
Team Leader - Support Worker
Adams house
2025.08 - Current
Client Team Leader
Respectful Care
2024.03 - 2025.08
Senior care assistant
Stoneyford Care Home
2023.06 - 2024.02
Care assistant
Camli Care
2022.06 - 2023.05
Diploma of Higher Education - Sports, Coaching and Physical Education
Bishop Grosseteste University
2021.11 - 2024.11
Sales assistant
Smyths Toys Superstores
2018.11 - 2022.06
A-Levels - Physical Education
Quarrydale Academy sixth form
2018.09 - 2021.09
A-Levels - Health and Social care
Quarrydale Academy sixth form
2018.09 - 2021.09
Kitchen assistant
Bamboo House Chinese
2017.01 - 2019.11
GCSEs - English, Maths, Science, Computing, Geography
Quarrydale Academy
2013.09 - 2018.09
GCSEs - Physical Education
Quarrydale Academy
2013.09 - 2018.09