Summary
Overview
Work history
Education
Skills
Certification
Accomplishments
Certification
Programming language
Languages
Timeline
Generic
PARVEEN MOIDEEN SHEREEF

PARVEEN MOIDEEN SHEREEF

Enfield,Great London

Summary

Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Committed manager with exceptional leadership, organisational skills and communication abilities leads high-performing cross-functional teams. Leads projects, company operations and business growth.Administrative leader experienced in business operations and team oversight. Seeks opportunities to improve processes, procedures and practices. Excels with minimal supervision and decisively approaches problems.Hardworking team player bringing necessary experience and knowledge to tackle any operational demand. Reliable Lead with health care and business administrative experience. Offers excellent communication and good judgment to effectively meet team needs. Proactive planner and problem solver.

Overview

14
14
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work history

Team Leader - Support Worker

Impeccable healthcare service Ltd
London
09.2023 - Current
  • Lead the team of care assistants they are responsible for and train new staff
  • Have ownership of the care plan, including the creation of the care plan and its delivery
  • Induct the team with personal care including bathing and showering
  • Monitor nutrition requirement of the clients and maintaining a healthy diet
  • Provided essential emotional support, comfort, and companionship
  • To coordinate learning and development activities for care and support staff in conjunction with the learning and development manager
  • Kept up-to-date knowledge and understanding of all company products to inform compliance decisions
  • Facilitated the smooth running of the Department by identifying any problems that may impact on the patient’s environment or experience
  • Conduct regular supervision and appraisal meetings with team members.
  • Increased team cohesion by implementing regular feedback sessions.
  • Devised actionable plans towards achieving set business objectives within deadlines.
  • Handled employee grievances professionally, minimising potential workplace disputes.
  • Provided comprehensive onboarding training to reduce learning curve for new hires.
  • Introduced innovative solutions which maximised output without compromising quality.
  • Reduced staff turnover with an effective motivation strategy.
  • Conducted regular performance reviews to identify areas of improvement for each team member.
  • Professionally handled difficult customer complaints and objections to maintain first-class customer service standards.
  • Led team of [Number] to achieve KPI targets and successfully complete assigned projects.

Senior Support Worker

Rite service Ltd
Waltham Abbey
05.2022 - 08.2023
  • Monitoring individual’s conditions, taking their temperature, pulse, respiration, and weight
  • Lead the team of care assistants they are responsible for and train new staff
  • Have ownership of the care plan, including the creation of the care plan and its delivery
  • Assisted with personal care including bathing and showering
  • Helped clients with food preparation and maintaining a healthy diet
  • Provided essential emotional support, comfort, and companionship
  • To coordinate learning and development activities for care and support staff in conjunction with the learning and development manager
  • Kept up-to-date knowledge and understanding of all company products to inform compliance decisions
  • Facilitated the smooth running of the Department by identifying any problems that may impact on the patient’s environment or experience
  • Helped residents in organizing their bedroom and maintained a hygiene environment
  • Provided support, information, and guidance to residence with dementia by maintaining their independence, improving their sense of well-being and putting them in control of their lives.

Inbound control Administrator

Getir UK
London
12.2021 - 05.2022
  • Analyzed inbound supply chain discrepancies
  • Monitor delivery notes and invoice/credit note from suppliers
  • Managed data retrieval and created daily report to verify PO against GRN/supplier invoices
  • Raise dispute and liaise between supplier and finance department
  • Trigger claims and communicate returns to supplier across the organization
  • Implemented new team onboarding program to reduce training time
  • Organized team meeting to complete tasks and streamline the workflows
  • Employed excellent time-management skills with high accuracy
  • Introduced automation in documentation process and helped teams with assignments and deliverables.

Support worker

Rite service Ltd
Dagenham
08.2021 - 12.2021
  • Supporting service users with medication and their daily activities and filling in medication reports
  • Monitoring individual’s conditions, taking their temperature, pulse, respiration, and weight
  • Liaised with external health care professionals
  • Supervised with personal care including bathing and showering
  • Helped clients with food preparation and maintaining a healthy diet
  • Accompanied clients on shopping trips and days out and provided full support during all activities
  • Performed daily household tasks such as bringing in shopping or helping with an activity
  • Provided essential emotional support, comfort, and companionship
  • To coordinate learning and development activities for care and support staff in conjunction with the learning and development manager
  • Kept up-to-date knowledge and understanding of all company products to inform compliance decisions
  • Facilitated the smooth running of the Department by identifying any problems that may impact on the patient’s environment or experience.

Health care Assistant

Churchfields nursing home
06.2021 - 10.2021
  • Providing emotional support for an individual and their families
  • Supporting and helping with health care needs, including routine checks, and administrating medication
  • Encouraging and supporting the development of personal skills through hobbies and interests
  • Teaching life skills, such as shopping, using public transport and paying for bills
  • Working with other healthcare professionals to ensure that all care needs meet the highest possible standards
  • Communicated clearly and sensitively while talking to people and their families.

Finance & Business Manager

Deens Enterprise
Cochin
01.2019 - 03.2021
  • Created business plans and analyzed financial data to manage expenses and forecast revenue
  • Visualized business and financial strategies for corporate events and training
  • Customized Promotion activities to build brand loyalty and sustainably
  • Developed system for consistent delivery of quality services and implemented new processes
  • Built an excellent team for product merchandising and tracked attendance logs and productivity
  • Interacted with clients in multiple languages and spearheaded special projects.

Public relations officer

Vijayalakshmi Medical Centre
01.2015 - 12.2019
  • Planning, updating, and organising new Public Relations strategies
  • Increasing the exposure for the organisation’s products and services
  • Researching and preparing press releases for local and national press
  • Coordinating in-house documentation including internet sources and magazines
  • Coordinating and preparing photo opportunities for marketing purposes
  • Organising events internally, including conferences, exhibitions, and press tours
  • Operating the organisation’s social media accounts and, when necessary, updating relevant announcements and information
  • Liaising with external agencies on a regular basis; PR, photography, print, etc
  • Ensuring that all communication meets the standards laid out by the organisation for branding, tone of voice, factuality, and confidentiality
  • Organising and executing social media competitions and prize draws
  • Identifying new areas for business expansion
  • First point of contact for media and press enquiries
  • Ensuring that all campaigns are completed on time and within budget
  • Budget monitoring and signing off invoices
  • Assisting with Search Engine Optimisation (SEO) of content
  • Distribution of written content across various online and physical channels
  • Writing reports on the progress of campaigns/strategies and reporting back with the findings to the Senior Management or Board of Directors.

Business Development Manager

Sun Creations Consultant Ltd
Cochin
03.2014 - 06.2015
  • Developed financial and business forecasts for strategic planning
  • Developed retail campaign strategies with seasonal changes and implementation plan
  • Established budgets for specific projects and teams and controlled costs
  • Developed marketing strategies across social media and other platforms
  • Enforced team compliance with health and safety requirements to maintain standards
  • Coordinated cost-effective solutions across teams, improving resource utilization and efficiency.

Business Development Executive

M/S UAE Exchange
Cochin
11.2010 - 03.2011
  • Developed expertise knowledge for consistent delivery of outstanding quality services
  • Applied effective upselling tactics to increase sale revenues
  • Escalated client enquiries with exceptional professionalism and enthusiasm
  • Identified cross-selling opportunities through ongoing customer needs analysis.

Education

Bachelor of Science - Mathematic with computer Application

Annamalai Univesity
India
06.2007 - 05.2010

Skills

  • Problem-solving
  • Fluent Communication skills
  • Knowledge of Computer
  • Active listening skills
  • Worked with challenging patients
  • Management
  • Team management
  • Compassionate
  • Flexible and enthusiastic
  • Report writing & Presentation
  • Issue resolution
  • Project Management
  • Training and Development
  • Leadership skills
  • Staff appraisals
  • Performance appraisals
  • Team supervision
  • Microsoft Excel
  • Process Improvement
  • Operational support
  • Financial risk analysis
  • Employee coaching and mentorship
  • Employee performance reviews

Certification

  • NHS healthcare support worker (Aug 2021)
  • Significant 7+ Deterioration certificate
  • Master SQL For Data Science
  • Business Data Analysis with Microsoft Excel and Power BI
  • Information Technology certification

Accomplishments

  • OTHM Level 7 -Diploma, 2024, London, England, Pass
  • Master of Science, 2022, London, England, Finance and Technology, Distinction
  • Master of Business Administration,India, International Finance ,Distinction
  • Bachelor of Science, 2010, India, Mathematics with Computer Application, 2:1
  • Higher Secondary School, 2004, India, Mathematics & triple science, 2:1

Certification

§ NHS healthcare support worker (Aug 2021)

§ Significant 7+ Deterioration certificate

§ Master SQL For Data Science

§ Business Data Analysis with Microsoft Excel and Power BI

§ Information Technology certification

Programming language

  • C++
  • Java programming
  • Python
  • R
  • HTML

Languages

English (expert)
Hindi (native)
Malayalam (proficient)
Tamil (proficient)

Timeline

Team Leader - Support Worker

Impeccable healthcare service Ltd
09.2023 - Current

Senior Support Worker

Rite service Ltd
05.2022 - 08.2023

Inbound control Administrator

Getir UK
12.2021 - 05.2022

Support worker

Rite service Ltd
08.2021 - 12.2021

Health care Assistant

Churchfields nursing home
06.2021 - 10.2021

Finance & Business Manager

Deens Enterprise
01.2019 - 03.2021

Public relations officer

Vijayalakshmi Medical Centre
01.2015 - 12.2019

Business Development Manager

Sun Creations Consultant Ltd
03.2014 - 06.2015

Business Development Executive

M/S UAE Exchange
11.2010 - 03.2011

Bachelor of Science - Mathematic with computer Application

Annamalai Univesity
06.2007 - 05.2010

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PARVEEN MOIDEEN SHEREEF