Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
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Kian McQuade

Wakefield

Summary

Highly motivated and target-driven individual with three years experience as a serving Police Constable, with postings in community facing roles. Adept at negotiating and communicating with members of the public in both volatile and casual situations. Excels in public oriented roles, able to apply communication skills with a positive attitude to achieve goals and ensure satisfaction for all parties.

Overview

5
5
years of professional experience

Work history

Police Constable

West Yorkshire Police
Huddersfield, Kirklees
09.2022 - Current
  • Fostered public trust by maintaining high ethical standards and transparency.
  • Upheld law and order through proactive policing strategies.
  • Achieved resolution of disputes through effective negotiation and mediation techniques.
  • Responded to emergency calls for improved public service.
  • Managed demanding workloads of investigations effectively and in a timely manner.
  • Diffused potentially volatile situations by employing proven de-escalation and conflict management techniques.
  • Made quick decisions during high-stress situations, minimising danger to the public and fellow officers.
  • Employed effective communication with a variety of people to improve understanding between police and communities.
  • Processed 5 suspects in 1 day by interviewing, charging and releasing following investigation.

Customer assistant

One Stop
Leeds, Leeds
10.2020 - 06.2022
  • Provided shopping advice based on customer needs fostering an engaging shopping experience.
  • Improved customer relations by promptly addressing queries and concerns.
  • Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
  • Provided excellent customer service to ensure repeat business.
  • Increased sales through suggestive selling techniques.
  • Collaborated efficiently with team members to maintain smooth store operations.
  • Handled requests with friendly, knowledgeable service and support, continually achieving positive customer feedback.

Education

Bachelor of Science - Professional Policing Practice

Leeds Trinity University
Leeds
09.2022 -

Skills

  • Influential assertiveness
  • Mediation proficiency
  • Collaborative leadership
  • Communication excellence
  • Public speaking
  • Community engagement
  • Local partnership building

Affiliations

  • Martial arts-Muay Thai and Mixed Martial Arts
  • Reading
  • Fitness

References

References available upon request.

Timeline

Police Constable

West Yorkshire Police
09.2022 - Current

Bachelor of Science - Professional Policing Practice

Leeds Trinity University
09.2022 -

Customer assistant

One Stop
10.2020 - 06.2022

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