Kian Gallagher
Glasgow
Summary
I am a motivated and reliable undergraduate student with hands-on experience in customer service and retail roles. Through my work experience, I have developed strong people skills, a proactive work ethic, and the ability to work effectively under pressure. I am passionate about building a career in finance and committed to continuous learning and personal development.
Overview
4
4
years of professional experience
Work History
Customer Assistant
Asda
Hamilton, South Lanarkshire
10.2021 - Current
- Delivering excellent customer service by assisting shoppers with enquiries and locating products.
- Operating tills, handling cash and card transactions, managing returns and refunds.
- Replenishing stock on shelves and maintaining product displays to ensure availability and presentation standards.
- Monitoring product dates and stock rotation to support food safety and quality.
- Maintaining cleanliness and organisation of the store environment.
- Supporting team members and working collaboratively to meet store targets and deliver a smooth shopping experience.
- Adhering to health and safety regulations and company procedures at all times.
- Responding to customer feedback and resolving issues promptly and professionally.
Education
Bachelor of Arts - Finance, Investment and Risk
Glasgow Caledonian University
Glasgow 09.2021 -
Skills
- Customer Service Excellence - I have developed strong communication and interpersonal skills through daily interaction with a diverse range of customers
- Teamwork - I enjoy working with others, and I work effectively as part of a team I actively listen to my colleagues and customers' opinions and mediate any conflicts that arise I work well under pressure within a fast-paced environment
- Attention to Detail - I like to maintain high standards in my work, such as stock presentation and product rotation, to meet quality and safety requirements
- Numerical and Analytical Skills - I have strong financial and analytical abilities, which I have developed during my time at university
- IT Skills - I am competent in the use of Microsoft Office, particularly Excel for data analysis and financial modelling tasks I am also skilled in using Word for structured report writing and documentation Experience with financial software such as the Bloomberg terminal at university has enhanced my understanding of real-world financial operations
Affiliations
- I like to go to the gym and keep myself fit and healthy. I also enjoy being sociable with my friends and family.
Timeline
Customer Assistant
Asda
10.2021 - Current
Bachelor of Arts - Finance, Investment and Risk
Glasgow Caledonian University
09.2021 -
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