Lilia Alice Newell

Completed a 3-week college placement and subsequently worked as casual staff in various roles.

• Assisting with welcoming and preparing clients, washing, cutting, blow-drying and styling hair.
• Mixing colour formulas and assisting with colouring.
• Engaged in friendly conversations with clients to create a welcoming atmosphere.
• Prepared and served refreshments to clients during their appointments, ensuring satisfaction.
• Cleaned and swept salon areas, managing laundry to maintain a tidy environment.
• Providing support to the team during peak salon hours to keep appointments running on schedule.

Delivering overnight childcare duty, reading stories, providing supervision and safe surroundings for twin children.

• Welcoming customers, taking their orders and handling cash and card payments.
• Discussing menu options and promotions.
• Collaborating with team members to ensure smooth running of the restaurant during busy peak hours.
• Preparing and serving hot and cold beverages to high quality and timely standards.
• Maintaining cleanliness by mopping floors, wiping down dining and kitchen areas and emptying bins.
• Providing quick and polite service to all customers, contributing to overall satisfaction and repeat business.
• Handling customer complaints calmly and professionally.