Summary
Overview
Work History
Education
Skills
Technical Skills
Projects
Hobbies and interests
Languages
Timeline
Generic

Khalil Zubair

Student
United Kindom

Summary

Highly motivated Computing student with a strong foundation in software development and hands-on experience in IT support and customer service. Gained valuable industry exposure through an internship with PwC, improving operational efficiency with tailored software solutions. Proficient in Python, Java, C++, and IT system management, with demonstrated expertise in troubleshooting and proactive support. Actively seeking an internship to contribute technical skills and a customer-focused approach to a dynamic IT services environment like Wanstor.

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work History

Retail Assistant

Savers Health & Beauty
London, England
07.2022 - 08.2023
  • Provided technical support for in-store systems, troubleshooting software and managing inventory management systems.
  • Managed point-of-sale operations, including cash handling and resolving customer product inquiries.
  • Used a digital stock-tracking system powered by Microsoft Excel and VBA scripts to automate stock updates and ensure inventory accuracy.
  • Utilised product knowledge to upsell and cross-sell, enhancing customer purchases and store revenue by 80%.
  • Fostered a positive team atmosphere, encouraging collaboration and mutual support among colleagues.

Intern

PwC
London, England
12.2022 - 07.2023
  • Collaborated with a team on various projects aimed at improving business operational efficiency using custom software solutions.
  • Worked alongside professionals to analyze business processes and identify areas for automation and improvement using technology.
  • Assisted in developing prototypes and proof-of-concept solutions using Python and JavaScript, contributing to key insights that influenced client recommendations.
  • Participated in team meetings and client briefings, providing input on software-driven strategies to optimize business processes.
  • Gained hands-on exposure to industry-standard practices, enhancing my understanding of the professional application of software development and project management in business contexts.

Crew Member

McDonald's
London
06.2021 - 04.2022
  • Independently maintaining operational workflows to meet daily targets during peak periods
  • Applied problem-solving skills to resolve customer complaints and ensured order accuracy.
  • Maintained cleanliness and organization to meet safety and hygiene standards.
  • Consistently completed tasks quickly and accurately to ensure smooth project progression.
  • Processed high volume of customer orders daily using Point Of Sale (POS) software.

IT Support Assistant

Olarikks
London
02.2019 - 05.2021
  • Provided technical support to customers for software installations, hardware troubleshooting, and internet connectivity.
  • Maintained café computer systems, updating software and managing network issues.
  • Implemented a digital logging system using Google Sheets and VBA, allowing the café to track customer system usage efficiently.

  • Maintained up-to-date knowledge of IT trends and developments, applying insights to improve IT support services.
  • Built and maintained good working relationships with colleagues across business to increase IT support capabilities.
  • Collated and wrote clear and concise documentation to assist users in accessing and utilising key software.
  • Installed and configured computer hardware operating systems and applications.

Education

Bachelor of Science - Bachelor of Science in Software Engineering with a Year in Industry

University of Kent
Canterbury, KEN
09.2023 - Current

Higher National Diploma - BTEC Level 3 National Extended Diploma in Computing

London South East College
London
09.2021 - 06.2023

GCSEs - GCSEs

The Halley Academy
London, ENG
09.2017 - 07.2021

Skills

  • Problem Solving: Strong debugging skills and effective issue resolution

  • Collaboration: Proven success working within cross-functional teams to meet objectives

  • Adaptability: Quickly learns and applies new technologies in fast-paced environments

  • Communication: Adept at explaining technical issues to diverse audiences

  • Time Management: Prioritizes tasks effectively to meet deadlines and deliver quality results

Technical Skills

Programming Languages: Python, Java, C++, HTML/CSS, JavaScript
Software Tools: MySQL, Visual Studio Code, Linux, Microsoft Office Suite


Core Areas: IT Support, Network Management, Database Administration, Algorithms, Cloud Technologies

Projects

E-Commerce Website Prototype

  • Developed an e-commerce website prototype using HTML/CSS, JavaScript, and MySQL for back-end data management.
  • Implemented search functionality, product listings, and a basic cart system

Portfolio Website Design

  • Planned and designed a portfolio website using Figma for wireframes and mockups, ensuring a clean, user-friendly interface.
  • Converted Figma designs into a responsive website using HTML, CSS, and JavaScript.
  • Implemented features like interactive image galleries and smooth scrolling effects, optimizing for mobile responsiveness.
  • Ensured cross-browser compatibility and performed usability testing to improve the user experience

Random Number Generator Game Website

  • Built an interactive random number generator game using HTML, CSS, and JavaScript.
  • The game allows users to input a guess, generating a random number, and providing feedback on whether the guess is too high, too low, or correct.
  • Implemented game logic in JavaScript, including input validation, random number generation, and dynamic updates to the user interface based on the player’s progress.
  • Used CSS for styling and layout, creating a visually appealing and responsive game design that works seamlessly on both desktop and mobile devices

Hobbies and interests

  • Coding challenges (participating in LeetCode and HackerRank challenges).
  • Exploring emerging technologies like cloud computing, artificial intelligence, and machine learning.

Languages

English: Fluent

Spanish: Intermediate

Arabic: Intermediate

Timeline

Bachelor of Science - Bachelor of Science in Software Engineering with a Year in Industry

University of Kent
09.2023 - Current

Intern

PwC
12.2022 - 07.2023

Retail Assistant

Savers Health & Beauty
07.2022 - 08.2023

Higher National Diploma - BTEC Level 3 National Extended Diploma in Computing

London South East College
09.2021 - 06.2023

Crew Member

McDonald's
06.2021 - 04.2022

IT Support Assistant

Olarikks
02.2019 - 05.2021

GCSEs - GCSEs

The Halley Academy
09.2017 - 07.2021

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