Dynamic and results-oriented professional with over 10 years of experience in sales, administration, energy advisory, and legal services. Strong academic background in law and politics, with excellent communication skills, a proactive work ethic, and a proven ability to manage multiple priorities and deliver results.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work history
Home Energy Advisor
Groundwork Northamptonshire
Kettering, Northamptonshire
2025.08 - 2025.12
Conducted in-home energy assessments to evaluate property efficiency, heating use, and energy consumption
Inspected homes for damp, mould, and draught issues, providing practical guidance on reducing moisture, improving ventilation, and lowering energy costs
Installed free energy-efficiency measures including LED light bulbs, radiator reflector panels, and draught-proofing seals
Provided clear advice to residents on improving energy efficiency and reducing household energy bills
Supported vulnerable households by discussing financial difficulties, issuing fuel and food vouchers, and referring to debt advice services
Administrator
BCA
Corby, Northamptonshire
2024.08 - 2025.04
Scheduled vehicle collections for repairs by calling customers to confirm availability, inquire about reported faults, and provide available dates
Coordinated vehicle returns by contacting customers to arrange drop-off times and ensure timely delivery
Handled incoming customer calls regarding vehicle updates, providing timely information by utilizing internal systems to monitor repair status and completed work
Maintained detailed records of customer interactions and booking schedules using Zendesk for efficient tracking of vehicle collections and returns
Built positive customer relationships through effective communication and problem-solving, addressing concerns and keeping customers informed throughout the repair process
Junior Broker
Blue Nova Fund
Kent, United Kingdom
2024.02 - 2024.07
Generated new business by reaching out to over 200 potential clients daily through strategic cold calling, contributing to pipeline growth.
Engaged prospects by presenting capital-raising opportunities for companies preparing to go public in the crypto and blockchain space, establishing initial interest and credibility.
Delivered telesales scripts clearly to engage callers with relevant service information and sent follow up updates through emails.
Maintained detailed records of client interactions and lead statuses in CRM software to ensure organized follow-ups and accurate reporting.
Analysed market trends and conditions across different asset classes to provide informed advice to customers.
Sales and Marketing Executive
Binary Tag Software
London, United Kingdom
2021.05 - 2024.01
Reached out to a daily average of over 50 potential leads through phone calls and cold emails offering information about services
Attended meetings with new and existing clients to discuss new projects or provide updates on existing projects, ensuring effective communication and project alignment
Created and managed client contracts, negotiating positive and profitable terms to aid target revenue attainment
Systematically collected client and market feedback, subsequently presenting pertinent information to company leadership for informed decision-making.
Generated high-quality content for company's website and social media platforms.
Business Support Assistant
Debenhams Plc
London
2017.09 - 2020.03
Managed the store cash office daily and issued change requests, cash advances, payslips, uniforms and badges to all staff members
Prepared bank deposits and corporate cash shipments, reconciling a weekly total of over £100,000 in cash generated from in-store sales
Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets and imaging documents
Ordered and distributed office supplies while adhering to a fixed office budget
Legal Assistant
Allied Law Chambers Solicitors
London
2016.05 - 2017.08
Drafted and prepared key legal documents for clients and judicial reviews
Worked closely with litigation lawyers to research, complete trial preparations and create documents drafts for court use
Drafted and completed the Proceeds of Crime Act 2002 statement (POCA 2002) for multiple cases
Provided administrative support and research for civil litigation and civil proceedings
Education
Bachelor of Arts - Criminology and Criminal Justice
University of East London
London, United Kingdom
2012.09 - 2016.05
Higher Education - Law and Politics
Tower Hamlets College
London, United Kingdom
2011.09 - 2012.05
BTEC Diploma - Music
Redbridge College
London, United Kingdom
2009.09 - 2010.05
Level 3 - Energy Awareness
City and Guilds (NEA)
Manchester
2025.08 - 2025.12
Skills
Microsoft Office expertise
CRM Management
Telesales
Strong writing skills
Multilingual
Cold-calling
B2B selling
Sales pipeline development
Driving License
Zendesk proficiency
Back office management
Account balancing reconciliation
Stationery control
Financial markets awareness
Legal research and analysis
Timeline
Home Energy Advisor
Groundwork Northamptonshire
2025.08 - 2025.12
Level 3 - Energy Awareness
City and Guilds (NEA)
2025.08 - 2025.12
Administrator
BCA
2024.08 - 2025.04
Junior Broker
Blue Nova Fund
2024.02 - 2024.07
Sales and Marketing Executive
Binary Tag Software
2021.05 - 2024.01
Business Support Assistant
Debenhams Plc
2017.09 - 2020.03
Legal Assistant
Allied Law Chambers Solicitors
2016.05 - 2017.08
Bachelor of Arts - Criminology and Criminal Justice