Dedicated and adaptable professional with experience in food service, beverage preparation, and customer service. Strong communication, teamwork, and problem-solving skills while ensuring compliance with health and safety regulations. Known for creative thinking and active listening, contributing to exceptional table service and bar maintenance. Committed to enhancing customer experiences through comprehensive beverage knowledge and effective information literacy.
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work history
Event Bar Staff
Premium Event Solutions
Bolton, Greater Manchester
2025.12 - 2025.12
Restocked bar efficiently during busy periods.
Ensured customer satisfaction by providing excellent service.
Cleaned and sanitised bar area, maintaining high standards of hygiene.
Rotated stock regularly, reducing waste from expired products.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
Worked with bar management to implement and enforce responsible drinking practices.
Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Welcomed guests with friendly conversation and fun atmosphere.
Completed end-of-day cleanup to reset bar for next day.
Collected, washed and put away glassware between guests.
Served guests spirits, lagers and stouts at bar.
Input orders into register, calculated bills and collected payments.
Inspected customer identification to verify age against legal standards.
Kept bar service areas stocked with tea, coffee and espresso.
Event Bar Staff
Flair Events
Manchester, Manchester
2025.06 - 2025.07
Restocked bar efficiently during busy periods.
Handled card transactions to ensure accurate accounting.
Adhered to health and safety regulations strictly.
Cleaned and sanitised bar area, maintaining high standards of hygiene.
Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
Served high volumes of guests in fast-paced service environments with exceptional customer care.
Maintained bar stocks, replenishing daily as necessary.
Refused drinks service to guests without appropriate proof of age.
Waiter
Cosy Cafe
Bolton, Greater Manchester
2025.02 - 2025.09
Accommodated special dietary requests, enhancing customer dining experience.
Completed side duties such as refilling condiments, contributing to organised workplace.
Implemented hygiene standards strictly whilst working on food preparation tasks.
Prepared hot and cold beverages for customers' satisfaction.
Handled cash transactions accurately, minimising discrepancies at the end of shift.
Kept up-to-date knowledge about menu items, guiding customers effectively.
Ensured cleanliness of cafe premises by performing regular cleaning duties.
Kept kitchen areas clean, orderly and well-stocked for smooth service.
Cleared tables to remove dirty utensils and leftover food items.
Washed cutlery and crockery using industrial dishwashers and manual methods for pristine finish.
Assisted chef in meal preparation, ensuring timely delivery of orders.
Ensured customer satisfaction by providing top-quality coffee and beverages.
Work experience
Salvation Army
Bolton, Bolton
2024.02 - 2024.10
Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Offered friendly, efficient customer service and handled challenging situations with ease.
Worked collaboratively with other staff members for smooth daily operations.
Handled delicate items with care whilst pricing them appropriately according to their value.
Enhanced customer service by actively engaging with shoppers and addressing their needs promptly.
Sorted and priced donations efficiently for quick turnover on shop floor.
Managed stock levels effectively for optimal availability of merchandise on the shop floor.
Managed till operations, ensuring accurate handling of transactions and cash balances.
Received and safely stored donations in appropriate locations.
Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
Education
GCSEs - English and Maths
Coal Clough High School
Burnley, Lancashire
2022.04 - 2023.06
Functional Skills - Functional Skills Maths and English
North Lancashire Training Group
Bury
2023.10 - 2024.10
Extended Diploma Certificate - Health and Social Care
Bolton College
Bolton
2024.09 - 2025.06
Extended Diploma - Health and Social Care
Bolton College
Bolton
2025.09 - 2026.06
Skills
Comfortable with late hours
Adaptability
Food service
Beverage knowledge
Beverage preparation
Table service
Table setting
Bar cleaning and maintenance
Strong communication
Teamwork
Problem-solving
Customer Service
Health and Safety regulations
Creative thinking
Active listening
Information literacy
References
References available upon request.
Timeline
Event Bar Staff
Premium Event Solutions
2025.12 - 2025.12
Extended Diploma - Health and Social Care
Bolton College
2025.09 - 2026.06
Event Bar Staff
Flair Events
2025.06 - 2025.07
Waiter
Cosy Cafe
2025.02 - 2025.09
Extended Diploma Certificate - Health and Social Care
Bolton College
2024.09 - 2025.06
Work experience
Salvation Army
2024.02 - 2024.10
Functional Skills - Functional Skills Maths and English