kevin tilly
Mitcham,United Kingdom (+44)
Summary
Results-driven Operations Director with a strong background in project management, team building, and strategic planning. Led implementation of an IT system that enhanced data accuracy and efficiency, while streamlining supply chain processes to reduce delivery times. Developed industry relationships to expand markets and secure cost-effective vendor contracts. Committed to sustainability, with strategies that reduced carbon footprint while ensuring regulatory compliance.
Overview
27
27
years of professional experience
Work History
Operations Director
KNK Building Services
Mitcham, Surrey
01.1999 - Current
- Selected and mentored senior staff, building a high-performing leadership team.
- Oversaw daily operations of [Type] operation, ensuring alignment with organisational goals.
- Facilitated professional development programmes for staff, enhancing skills and promoting career progression.
- Hired, trained and supervised staff to meet objectives, comply with management systems and perform best practices.
- Controlled expenses and allocated financial resources to reach budget goals.
- Oversaw the successful implementation of a new IT system, improving data accuracy and operational efficiency.
- Monitored operations to keep processes aligned with targets and matching forecasts.
- Briefed managers regarding new and modified directives to maintain morale and quality measures.
- Managed a team of over 50 employees, fostering a culture of high performance and continuous improvement.
- Tracked organisational performance against objectives, refining strategies to enhance target achievement.
- Developed high-performing teams to consistently exceed goals, drive revenue and expand markets.
- Examined work environments to determine adequacy and safety.
- Evaluated departmental performance and developed improvements to key operations.
- Reported successes, failures and new plans to governing body to guide decision-making.
- Negotiated with vendors and suppliers to provide cost-friendly contracts.
- Kept organisation in compliance with regulations and internal requirements.
- Supervised staff from different departments to provide constructive feedback and recommendations for improvement.
- Executed policies and procedures to improve day-to-day operations.
- Streamlined supply chain processes, resulting in a 20% reduction in delivery times and enhanced customer satisfaction.
- Forecasted and measured costs to align with budget and attain financial objectives.
- Reviewed business procedures to keep organisation up-to-date with regulations and technology.
- Oversaw different departments to verify and meet target goals.
- Established rigorous quality control procedures, ensuring product excellence and compliance with industry standards.
- Developed quantitative and qualitative metrics to evaluate company productivity.
- Instituted a robust financial reporting framework, enabling informed decision-making and fiscal responsibility.
- Maximised employee morale and corrected performance issues according to established standards.
- Developed and executed a sustainability strategy, reducing carbon footprint and achieving environmental targets.
- Authorised use of teams and materials for specific departments and projects.
- Cultivated strong industry relationships to promote services and improve business operations.
- Conducted comprehensive market analysis to identify new business opportunities and areas for expansion.
- Led the negotiation and management of key supplier contracts, securing favourable terms and strengthening partnerships.
- Assessed financial information to develop strategies in promoting profitability.
- Analysed market trends and competitor activity to inform strategic planning and maintain competitive edge.
- Oversaw procurement processes to facilitate material and resources allocation.
- Established company targets based on previous performance and predicted forecasts.
- Analysed and determined courses of action to align operations and revenue performance with organisational goals.
Education
NVQ Level 4 - NVQ level 4 Management
Online, class based
Dartford, KEN01-2002
Skills
- Operational efficiency
- Strategic planning
- Project management
- Team building
Timeline
Operations Director
KNK Building Services
01.1999 - Current
NVQ Level 4 - NVQ level 4 Management
Online, class based