Scott Preston
Bristol
Summary
Reliable and motivated individual seeking role as Class 2 Driver. Possesses strong organisational skills and keen ability to navigate routes efficiently. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational success.
Overview
30
30
years of professional experience
7
7
years of post-secondary education
Work history
Delivery driver
Ocado
Bristol
2025.02 - 2025.03
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Provided excellent customer service, enhancing company reputation.
- Utilised hand-held devices to capture, document and communicate proof of delivery.
- Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.
Assistant general manager
Rainbow Casino
Bristol
2006.12 - 2024.12
- Ensured compliance with health and safety standards for a safe workplace.
- Streamlined processes to improve and optimise office operations.
- Organised financial and operational data to help with yearly budgeting and planning.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Supervised daily operations for seamless business activities.
- Fostered a positive work environment with regular team-building activities.
- Investigated issues affecting group operations, prepared reports and helped correct problems.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Liaised with other department heads to coordinate inter-departmental tasks smoothly.
- Worked flexible hours, covering nights, weekends and bank holidays.
Casino pit boss
Genting Casinos
Bristol, Stoke, Manchester
1999.06 - 2006.12
- Coordinated efficiently with other departments for smooth running of operations during busy periods.
- Maintained professional demeanour under pressure, ensuring a positive atmosphere on the floor at all times.
- Identified potential issues or conflicts amongst staff or clients swiftly resolved them maintaining harmony in the workplace.
- Managed staff rosters to provide seamless coverage during peak periods.
- Established strong relationships with high-value players, enhancing their gaming experience.
- Adhered to ethical code of conduct for gambling.
- Provided comprehensive training for new hires, improving staff performance and proficiency.
- Stayed up-to-date on policies and rules to maintain consistency.
- Complied with regulatory standards and requirements.
- Demonstrated excellent knowledge of all casino games, provided guidance to both staff and customers when needed.
Casino inspector
Grosvenor Casinos
Bristol
1995.08 - 1999.07
- Assisted in maintaining a safe gambling environment for all guests.
- Managed cash handling procedures, ensuring accuracy and accountability in transactions.
- Handled difficult situations calmly, maintaining a comfortable atmosphere for guests.
- Provided excellent guest service whilst enforcing casino policies and procedures.
- Carried out day-to-day duties accurately and efficiently.
Education
Class 2 HGV -
WTTL
Bristol04.2025
Diploma of Higher Education - Physical Education
Weston College
Weston-super-Mare 1993.09 - 1995.07
GCSEs -
Filton High School
Bristol 1988.09 - 1993.07
Skills
- Commercial Awareness
- Customer-focused
- Regulatory compliance
- Complaint handling
- Leadership skills
- Customer service orientation
- Computer literacy
- Risk Management
- Commitment to safe driving
- Digital tachograph card
- Mental arithmetic proficiency
- HGV class 2 licence
Affiliations
- Cooking
- Travelling
- All Sports
Timeline
Delivery driver
Ocado
2025.02 - 2025.03
Assistant general manager
Rainbow Casino
2006.12 - 2024.12
Casino pit boss
Genting Casinos
1999.06 - 2006.12
Casino inspector
Grosvenor Casinos
1995.08 - 1999.07
Diploma of Higher Education - Physical Education
Weston College
1993.09 - 1995.07
GCSEs -
Filton High School
1988.09 - 1993.07
Class 2 HGV -
WTTL