Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Scott Preston

Bristol

Summary

Reliable and motivated individual seeking role as Class 2 Driver. Possesses strong organisational skills and keen ability to navigate routes efficiently. Aims to ensure timely and accurate deliveries, contributing to customer satisfaction and operational success.

Overview

30
30
years of professional experience
7
7
years of post-secondary education

Work History

Delivery driver

Ocado
Bristol
02.2025 - 03.2025
  • Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
  • Provided excellent customer service, enhancing company reputation.
  • Utilised hand-held devices to capture, document and communicate proof of delivery.
  • Adhered strictly to traffic laws whilst on duty reducing penalties incurred due to traffic violations.

Assistant general manager

Rainbow Casino
Bristol
12.2006 - 12.2024
  • Ensured compliance with health and safety standards for a safe workplace.
  • Streamlined processes to improve and optimise office operations.
  • Organised financial and operational data to help with yearly budgeting and planning.
  • Maintained smooth-running business operations by delegating priorities to staff abilities.
  • Supervised daily operations for seamless business activities.
  • Fostered a positive work environment with regular team-building activities.
  • Investigated issues affecting group operations, prepared reports and helped correct problems.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Liaised with other department heads to coordinate inter-departmental tasks smoothly.
  • Worked flexible hours, covering nights, weekends and bank holidays.

Casino pit boss

Genting Casinos
Bristol, Stoke, Manchester
06.1999 - 12.2006
  • Coordinated efficiently with other departments for smooth running of operations during busy periods.
  • Maintained professional demeanour under pressure, ensuring a positive atmosphere on the floor at all times.
  • Identified potential issues or conflicts amongst staff or clients swiftly resolved them maintaining harmony in the workplace.
  • Managed staff rosters to provide seamless coverage during peak periods.
  • Established strong relationships with high-value players, enhancing their gaming experience.
  • Adhered to ethical code of conduct for gambling.
  • Provided comprehensive training for new hires, improving staff performance and proficiency.
  • Stayed up-to-date on policies and rules to maintain consistency.
  • Complied with regulatory standards and requirements.
  • Demonstrated excellent knowledge of all casino games, provided guidance to both staff and customers when needed.

Casino inspector

Grosvenor Casinos
Bristol
08.1995 - 07.1999
  • Assisted in maintaining a safe gambling environment for all guests.
  • Managed cash handling procedures, ensuring accuracy and accountability in transactions.
  • Handled difficult situations calmly, maintaining a comfortable atmosphere for guests.
  • Provided excellent guest service whilst enforcing casino policies and procedures.
  • Carried out day-to-day duties accurately and efficiently.

Education

Class 2 HGV -

WTTL
Bristol
04.2025

Diploma of Higher Education - Physical Education

Weston College
Weston-super-Mare
09.1993 - 07.1995

GCSEs -

Filton High School
Bristol
09.1988 - 07.1993

Skills

  • Commercial Awareness
  • Customer-focused
  • Regulatory compliance
  • Complaint handling
  • Leadership skills
  • Customer service orientation
  • Computer literacy
  • Risk Management
  • Commitment to safe driving
  • Digital tachograph card
  • Mental arithmetic proficiency
  • HGV class 2 licence


Affiliations

  • Cooking
  • Travelling
  • All Sports

Timeline

Delivery driver

Ocado
02.2025 - 03.2025

Assistant general manager

Rainbow Casino
12.2006 - 12.2024

Casino pit boss

Genting Casinos
06.1999 - 12.2006

Casino inspector

Grosvenor Casinos
08.1995 - 07.1999

Diploma of Higher Education - Physical Education

Weston College
09.1993 - 07.1995

GCSEs -

Filton High School
09.1988 - 07.1993

Class 2 HGV -

WTTL
Scott Preston