Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Kevin Grace

Liverpool,MERSEYSIDE

Summary

Reliable Private Hire Driver known for exceptional customer service and safe driving. Skilled in navigating busy city streets and ensuring timely arrivals, making every journey pleasant and stress-free. Consistently praised for building strong client relationships and maintaining high standards of vehicle upkeep. UBER GOLD DRIVER

Overview

16
16
years of professional experience
19
19
years of post-secondary education

Work history

Private hire driver

uber
liverpool, England
11.2017 - Current
  • Displayed professional behaviour at all times, enhancing company reputation.
  • Provided assistance to elderly or disabled passengers with care and respect,.
  • Complied fully with traffic rules to ensure passenger safety.
  • Ensured passenger satisfaction by providing excellent customer service.
  • Assisted in loading and unloading luggage from vehicles, making travel easier for clients.
  • Maintained vehicle cleanliness to enhance the comfort of passengers.
  • Demonstrated strong knowledge of local routes and destinations for efficient transport.
  • Managed difficult situations calmly, reducing potential conflict with passengers or other road users.
  • Improved safety standards with regular vehicle inspections and maintenance.
  • Delivered prompt service by using knowledge of shortest routes during peak travel times.
  • Adapted driving style in response to weather conditions, prioritising safety above all else.
  • Used GPS navigation systems to avoid traffic jams for timely arrivals.

security officer

aspro security services
liverpool, england
12.2011 - 08.2017


  • Supervised visitor sign-in process meticulously; ensured accurate record keeping.
  • Coordinated with other officers on shift changes smoothly and effectively.
  • Handled minor disputes amongst staff calmly and professionally, minimising disruptions at work..
  • Patrolled premises regularly, contributing to a safe work environment.
  • Responded to alarms with swiftness, ensuring minimal disruption to operations.
  • Checked identification of visitors thoroughly to prevent unauthorised entries onto the premises.
  • Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
  • Maintained order by monitoring CCTV screens and reporting suspicious activities.
  • Checked ID cards and documented details in security log.
  • Patrolled property during open hours, observing activities and deterring vandalism or criminal activity.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Completed regular patrols after business hours, preventing intrusions and detecting problems.
  • Kept entrances secure with consistent visitor, personnel and package screening.

Satellite dish installer

D&G aerials
LIVERPOOL, ENGLAND
06.2009 - 09.2011
  • Endured harsh weather conditions whilst performing outdoor installations tasks, showcasing resilience and commitment towards completing jobs as per schedule.
  • Maintained excellent customer service whilst dealing with client queries and concerns.
  • Upheld company standards and guidelines during every assignment.
  • Ensured accurate alignment of satellite dish for optimal signal reception.
  • worked closely with team members to ensure smooth installations.
  • Installed satellite dishes on residential and commercial properties.

Education

GCSEs - Maths

De La Salle
Liverpool
09.1999 - 07.2004

GCSEs - english

De La Salle
liverpool
09.1999 - 07.2004

GCSEs - Science

De La Salle
Liverpool
09.1999 - 07.2004

Geography

De La Salle
Liverpool
09.1999 - 07.2004

Skills

  • Customer service
  • Local route navigation
  • Traffic compliance
  • Vehicle maintenance
  • Conflict management
  • Problem solving
  • Time management
  • Attention to detail
  • Adaptability
  • Professional behaviour
  • Use of gps devices
  • Professionalism in customer interaction
  • Comfortable night driving
  • Patience in heavy traffic
  • Use of ride-hailing apps
  • Breakdown procedure knowledge
  • Understanding local geography
  • Licence compliance understanding
  • Efficient fuel usage
  • Good judgement
  • Friendly and polite
  • Professionalism

Affiliations

  • mountain climbing
  • fishing
  • mountain biking
  • motor sport

Timeline

Private hire driver

uber
11.2017 - Current

security officer

aspro security services
12.2011 - 08.2017

Satellite dish installer

D&G aerials
06.2009 - 09.2011

GCSEs - Maths

De La Salle
09.1999 - 07.2004

GCSEs - english

De La Salle
09.1999 - 07.2004

GCSEs - Science

De La Salle
09.1999 - 07.2004

Geography

De La Salle
09.1999 - 07.2004

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Kevin Grace