Keshav Poudel
london,united kingdom
Summary
Hardworking and reliable kitchen assistant/porter with solid experience in handling customer orders, aiding in cooking, and keeping the store spotless. Skilled in food safety, kitchen maintenance, and team support. Known for punctuality, dedication, and strong people skills. Thrives in high-pressure environments and handles long hours with ease.
Reliable and hardworking, known for excellent communication skills and strong ability to work well in team environments. Skilled in multitasking and delivering exceptional customer service. Ready to contribute to creating welcoming and efficient dining experience in waiter, Porter and cleaner role.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work history
Waiter
Laalima hotel and restaurant
Itahari , Nepal
03.2024 - 02.2025
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Liaised with kitchen staff for prompt order delivery to customers.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Maintained knowledge of menu items, leading to accurate order taking.
- Delivered excellent customer service through friendly and polite interaction.
Cleaner
Ds Jigree
Itahari, Nepal
03.2022 - 06.2023
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Promoted good maintenance habits amongst team members through regular training sessions.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
Kitchen porter
Namaste hotel and Restaurant
Itahari, Nepal
02.2021 - 01.2023
- Ensured smooth running of the kitchen by efficiently managing waste disposal tasks.
- Helped create a pleasant dining experience by maintaining clean cutlery and crockery.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
Education
Certificate of Higher Education - Hotel management and Hospitality
Premier college of hotel management
Itahari 01.2018 - 01.2020
Skills
- Alcoholic beverage serving laws
- Handling difficult customers
- Serving techniques
- Meal recommendation
- Customer Service
- Product knowledge
- Positive and approachable
Languages
English
Upper intermediate
Hindi
Upper intermediate
Affiliations
- Watching cooking shows and learning food preparation techniques
- Gardening and maintaining clean, organised spaces
- Fitness activities such as walking and light exercise
References
References available upon request.
Timeline
Waiter
Laalima hotel and restaurant
03.2024 - 02.2025
Cleaner
Ds Jigree
03.2022 - 06.2023
Kitchen porter
Namaste hotel and Restaurant
02.2021 - 01.2023
Certificate of Higher Education - Hotel management and Hospitality
Premier college of hotel management
01.2018 - 01.2020
Similar Profiles
DARSHAN GDARSHAN G
University Research at "Perceived restaurant image and guest loyalty of a 3star hotel in Tumakuru" on hotel Vilasi DelightUniversity Research at "Perceived restaurant image and guest loyalty of a 3star hotel in Tumakuru" on hotel Vilasi Delight
Susanne Mae EnarsicoSusanne Mae Enarsico
Waitress at Iberotel Miramar Restaurant Hotel And RestaurantWaitress at Iberotel Miramar Restaurant Hotel And Restaurant
Michelle LöfflerMichelle Löffler
Restaurant Waiter at Restaurant Sansibar & Go-In Hotel And RestaurantRestaurant Waiter at Restaurant Sansibar & Go-In Hotel And Restaurant
Faith JohnsonFaith Johnson
Beauty therapist at london school of beautyBeauty therapist at london school of beauty
ASWATHY NAIRASWATHY NAIR
Support assistant at NSS Medical MissionSupport assistant at NSS Medical Mission