Kerys Keirs-Law
Duns,UK
Summary
Attentive personal care worker skilled in helping home-bound clients. Diligent about following treatment plans, updating documentation and maintaining healthy environments. Strengths include time management, organisation and multitasking.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Dedicated [Job Title] highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
Work history
Front of House Staff
The White Swan Hotel-Duns
Duns
2022.07 - 2025.12
- Bar and housekeeping Staff
- Providing a warm and welcoming face for all customers.
- Provide clear information in regards to prices,laws and rules surrounding the business and liquor.
- Maintain a safe environment for everyone.
- Day to day stock take and re stocking.
- Use of a till and handling of money.
- Responsible to lock up and alarm setting.
- Responsible for maintaining a high level of cleanliness to all areas of the hotel. This includes bar and restaurant areas aswell as turnover of hotel rooms, bath and wash room aswell as function halls and other amenities.
- I have a good working knowledge of computer systems and spread sheets. Use of online bookings for the hotel, this included manual booking entries, booking changes or special request updates. Taking over the phone booking for the hotel and or the amenities we offer. Over the phone and online payments.
- Taking enquires over the phone and in person.
- I have good people and communication skills, With an ability to adapt to situations and take charge when the nead arises.
- I am able to work most Flexible hours and shift patterns.
Private Carer (end of life care)
Duns
2021.05 - 2026.04
- Providing privet, palliative care for a local woman and her family
- Duties included but were not restricted to:
- Personal care
- Help with bed baths
- Changing of clothing and bedding
- Administration of medications when required
- Encouragement to food and drinks for the client
- Monitoring and care of catheter and catheter site
- Communication with district nurses
- Providing a light and joyful environment for both client and the family during a devastating time
- Problem solving and coming up with new creative solutions to new or worsening situations for the client
- Building a repore with the the family and keeping their minds at ease whilst supporting them to help support the client.
Bar Staff
The Plough Inn-Duns
Duns
2019.08 - 2022.07
- Providing a warm and welcoming face for all customers.
- Provide clear information in regards to prices,laws and rules surrounding the business and liquor.
- Maintain a clean and sanitary environment.
- Day to day stock take and re stocking.
- Use of a till and handling of money.
- Responsible to lock up and alarm setting.
- Good people and communication skills.
- Flexible hours and shift patterns.
Process Operator
FARNE SALMON & TROUT LTD-Duns
Duns
2016.10 - 2019.07
- Responsible for quality and packaging if products.
- Maintaining a high level of hygiene in the work area and of equipment.
- Fully trained at a CCP metal detection .Responsible for all included duties. Temperature checks , correct labeling.
- Basic SAP understanding and high level of computer knowledge and programming.
- Making sure correct products are used for specific companies and or orders.
- Trained to use kilns, sap,metal detection, hazard materials and chemical trained and basic label checking.
Chat host/ Chat Moderatore
Bright Bingo-London
London
2014.11 - 2016.05
- Responsibilities
- Engage new Members to the site, explain games, answer questions and ensure a welcoming environment
- Deliver highly interactive, focused chat that caters for a wide range of audience demographics
- Anticipate audience and business needs by constantly evaluating the chat environment for cues
- Work closely and take direction to deliver stimulating on-site content that ensures peak performance
- Listen to Member opinions, suggestions and feedback - contribute to continuous improvement of our entertainment delivery
- Promote free trial incentives and actively encourage Members to convert to (depositing players)
- Ensure the site Terms and Conditions are followed by all Members
- Deliver successful chat room promotions – increasing awareness and participation
- Generate innovative entertainment ideas that will appeal to our audiences
- Provide expertise and guidance for all on-site product related information
- Skills Used
- Interacting with players.
- Dealing with arguments in a calm plight manners.
- Helping new players find correct information and or providing said information.
- Time keeping
- Use of xel spreadsheets and Microsoft word and skype
Production worker at Farne salmon Duns
Farne Salmon-Duns
Duns
2014.01 - 2015.01
Support and care worker
Station court Duns-Duns, UK
Duns
2013.01 - 2014.01
- Providing care and support to clients with regards to day to day living.
- This can include support with personal care and mobility.
- Responsibility for the recording and safety of client finances.
- Recording, maintaining, administration and ordering of medications.
- Enabling and promoting independence in clients own homes.
- Clients of this establishment where stroke victim's
Support and care worker
Eildon Housing association-Duns, UK
Duns
2012.01 - 2013.01
- Providing care and support to clients with regards to day to day living.
- This can include support with personal care and mobility.
- Responsibility for the recording and safety of client finances.
- Recording, maintaining, administration and ordering of medications.
- Enabling and promoting independence in clients own homes.
- Clients of this establishment were adults with mental and physical disabilities.
Assistant House Keeper/ Waitress/Bar staff
Wedderburn Castle Duns-Duns
Duns
2010.05 - 2012.06
- Reporting to the Head House Keeper and responsible for:
- Domestic maintenance of the Castle and 4 Cottages to a very high standard
- Responsible to high levels of hygiene and cleanliness in the kitchens.
- Delivering food to customers within an allotted time and with politeness.
- Stock taking and storage of food and drink when deliverd.
Education
Certificate of Higher Education - undefined
Berwickshire High School
2005.01 - 2011.04
Skills
- Food service
- English
- Food safety
- Hotel experience
- Hospitality
- Till operation
- Team work
- Medicine for support workers
- Bartending
- Communication: written / verbal
- Cash handling
- Restaurant experience
- Serving
- Coffee experience
- Moving and handling
- Customer service
- First aid
Timeline
Front of House Staff
The White Swan Hotel-Duns
2022.07 - 2025.12
Private Carer (end of life care)
2021.05 - 2026.04
Bar Staff
The Plough Inn-Duns
2019.08 - 2022.07
Process Operator
FARNE SALMON & TROUT LTD-Duns
2016.10 - 2019.07
Chat host/ Chat Moderatore
Bright Bingo-London
2014.11 - 2016.05
Production worker at Farne salmon Duns
Farne Salmon-Duns
2014.01 - 2015.01
Support and care worker
Station court Duns-Duns, UK
2013.01 - 2014.01
Support and care worker
Eildon Housing association-Duns, UK
2012.01 - 2013.01
Assistant House Keeper/ Waitress/Bar staff
Wedderburn Castle Duns-Duns
2010.05 - 2012.06
Certificate of Higher Education - undefined
Berwickshire High School
2005.01 - 2011.04