Kerry Massink
Colchester,Essex
Summary
Dedicated professional with strong time management skills and a proven ability to work independently and collaboratively. Demonstrates a proactive approach to problem-solving, consistently seeking effective solutions. Committed to achieving results through hard work and enthusiasm. Strong team player with a focus on delivering high-quality outcomes.
Overview
36
36
years of professional experience
Work History
Key Account Supervisor
PFE Express LTD
Witham, Essex
03.2015 - Current
- Managed comprehensive logistics and forwarding operations, streamlining supply chain efficiency for global clients.
- Built and maintained strong client relationships, addressing specific freight forwarding needs to enhance customer satisfaction.
- Coordinated international shipments from origin to destination, including customs clearance and delivery scheduling.
- Monitored shipment progress, provided updates to clients, and addressed any delays or issues promptly.
- Cultivated positive relationships with hauliers and suppliers, ensuring seamless logistics operations.
- Managed import documentation, ensuring compliance with local and international shipping regulations.
- Monitored order bookings from origin to destination and arranged shipment approvals.
- Coordinated FCL and LCL buyer consoles according to order priority and scheduled delivery.
- Used logistics systems to record cargo status, shipping activities and transactions for audit and consignment tracking purposes.
- Compiled detailed reports on freight volumes, service issues, and financial performance for senior management to support strategic decision-making.
Import Operator
Velta International
Witham, Essex
11.2011 - 03.2015
- Supported warehouse manager in managing intake of containers for efficient breakdown and redelivery.
- Managed four staff, sharing my shipping and warehouse knowledge.
- Facilitated onboarding of new footwear clients by coordinating pick and pack processes.
- Created operational systems for effective client relationship management.
Import manager
Colvanbridge Ltd
Coggeshall, Essex
05.1990 - 11.2011
- Facilitated customs clearance processes for imported goods.
- Coordinated delivery schedules to ensure on-time arrival of products.
- managed order approval, buyer loading, and mixed consoles
- Managed a team of 10 staff to ensure efficient workflow.
- Processed customer invoicing to maintain accurate billing records.
- covering several different origin markets
- reported to board of directors
Education
Honywood School - Secondry School
CoggeshallSkills
- Client relationship management
- Supply chain optimization
- Customs compliance
- Freight forwarding
- Documentation management
- Problem solving
Timeline
Key Account Supervisor
PFE Express LTD
03.2015 - Current
Import Operator
Velta International
11.2011 - 03.2015
Import manager
Colvanbridge Ltd
05.1990 - 11.2011
Honywood School - Secondry School