Kerry Locke
Norwich
Summary
Skilled care provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities.
Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
5
5
years of professional experience
Work history
Care assistant
Satin health care
Drayton, England
2025.05 - Current
- Provided emotional support to patients, improving their mental wellbeing.
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Respected privacy and dignity of each resident during provision of care services.
- Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.
- Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
- Encouraged independence among patients whilst assisting them with tasks.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
- Ensured safe environment by maintaining orderliness and cleanliness in the facility.
- Assisted in daily living activities for enhanced patient comfort.
- Delivered excellent customer service by addressing concerns of patients' families.
- Monitored client health conditions and reported immediate issues to manager.
Care team leader
Norse
Aylsham , England
2023.04 - 2025.04
- Provided emotional support to patients and their families, alleviating distress levels.
- Devised individual care plans tailored to each patient's unique needs, enhancing satisfaction rates.
- Collaborated with healthcare professionals for comprehensive patient treatment plans.
- Handled complex situations tactfully, resolving conflicts while maintaining harmony within the team.
- Implemented safety guidelines to minimise risks and accidents in the workplace.
- Led a team of care providers to improve overall service quality.
- Ensured proper distribution of tasks amongst team members for optimal workload management.
- Trained new employees on company policies and procedures, ensuring compliance across the board.
Cleaner
Kingsley care
Spixworth , England
2021.01 - 2023.04
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Kept communal areas tidy and well-organised for optimal functionality.
Education
Level 2 in understanding behaviour that challenges - Care
Cache
Norwich Level 2 in adult social care - Care
Biiab
Norwich Skills in communication - English
City and guilds
Norwich Mathematics level 1 - Maths
City and guilds
Norwich Apprenticeship in retail - Retail knowledge
Skillsmart
Norwich Certificate of Higher Education - The award in allergen awareness
Train 4 food
Norwich Diploma of Higher Education - Intermediate level apprenticeship in baking
Improve
Norwich Skills
- Elderly care
- Personal care assistance
- Personal care
- Housekeeping
- Dementia awareness
- Medication Administration
- Food preparation
- Meal preparation
- Medicine dispensing
- Personal hygiene support
- Documentation
- Food hygiene understanding
- Temperature control awareness
- Kitchen first aid
- High energy levels
- Simple meal assembly
- Maintain kitchen equipment
- Customer Service
- Food safety
- Hygiene standards
Timeline
Care assistant
Satin health care
2025.05 - Current
Care team leader
Norse
2023.04 - 2025.04
Cleaner
Kingsley care
2021.01 - 2023.04
Level 2 in understanding behaviour that challenges - Care
Cache
Level 2 in adult social care - Care
Biiab
Skills in communication - English
City and guilds
Mathematics level 1 - Maths
City and guilds
Apprenticeship in retail - Retail knowledge
Skillsmart
Certificate of Higher Education - The award in allergen awareness
Train 4 food
Diploma of Higher Education - Intermediate level apprenticeship in baking
Improve