Kerry Jones
Longlevens,Gloucester
Summary
I am enthusiastic, trustworthy, friendly, and punctual individual with good communication, computing and administrative skills. I am responsible, quick to learn and work well as part of a team. I have a keen eye for detail and a very creative flare, I like to look at things from outside the box and take a different approach when it comes to my work. I thrive under pressure as well as being able to manage and motivate a team for effective and success event/project delivery. Pragmatic problem-solver and diplomatic communicator with strong reputation for successful operational oversight.
Overview
17
17
years of professional experience
6
6
years of post-secondary education
Work history
Company Director
Cotswold Chic Ltd
Gloucester, Gloucestershire
2013.02 - Current
- Complete new business start up and development
- Business budgets and forecasts
- Payroll, staff contracts, employment law compliance
- All aspects of business administration
- Networking, relationship building, contract negotiation
- Identifying market trades
- Team management, training, streamlining policies
- Social media creation, managing online presence
- Health & Safety regulation compliance
- Annual training and updating policies
- Personal Alcohol Licence
- Freelance and consultancy event management services
- Multi award winning business
Sales & Events Manager
CaterCater
Gloucester, Gloucestershire
2016.07 - 2016.10
- Streamlined booking process, enhancing user experience.
- Provided personalised solutions, increasing customer loyalty.
- Coordinated with team members for improved performance in sales targets.
- Managed high-profile events, leading to successful execution.
- Oversaw event management to ensure smooth operations.
- Generated leads through networking at industry events.
- Handled event logistics to ensure timely delivery of services.
- Maintained up-to-date knowledge of industry trends for competitive advantage.
Conference & Banqueting Manager
Hogarth's Stone Manor
Kidderminster, Worcestershire
2015.08 - 2016.06
- Supervised banquet staff during events for seamless service delivery.
- Developed innovative marketing strategies to attract new clientele.
- Monitored inventory levels regularly, preventing shortages during crucial times.
- Ensured prompt resolution of any issues or complaints, maintaining high levels of customer satisfaction.
- Cultivated strong relationships with repeat clients to ensure ongoing business loyalty.
- Managed vendor relationships, securing high quality products at competitive prices.
- Led staff training initiatives to improve service standards.
- Improved customer satisfaction with meticulous attention to event details.
- Reviewed post-event feedback for continual improvement in services.
- Streamlined banquet operations by improving communication between departments.
- Coordinated logistics for large-scale events, ensuring smooth execution.
Operations Manager
Chordiem
Swindon
2012.11 - 2013.09
- Implemented quality control measures, enhanced product standards.
- Optimised workflow procedures with strategic planning and team coordination.
- Managed inventory efficiently to minimise stockouts and overstock situations.
- Managed vendor relationships to ensure timely delivery of services.
- Reduced overhead costs through efficient resource allocation and budget management.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and managed administrative staff to maintain smooth daily operations.
- Monitored health and safety measures for guaranteed compliance.
Operations Manager
Clarion Events
London
2011.01 - 2012.09
- My role with Clarion Events was an International Operations Manager.
- Organising international conferences, exhibitions, multi stream conferences & exhibitions, networking events and Champagne receptions.
- Customer service played a key part of my role, being able to communicate well with all levels of management, VIP's and sponsors of all nationalities.
- General administrative duties including word processing, excel spreadsheets, presentations and accounting software played a large part of every job that I undertook.
- Negotiated contracts with suppliers for cost-effective procurement of resources.
- Coordinated cross-functional teams, achieved project milestones on schedule.
- Managed vendor relationships to ensure timely delivery of services.
- Led teams to achieve business objectives on time and within budget constraints.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Monitored health and safety measures for guaranteed compliance.
- Handled negotiations with outside vendors and service agencies to meet group needs.
- Established clear budgets and cost controls strategies to meet objectives.
- Represented organisations at seminars, conferences and business events.
Electronics Information Officer
Adult Education - Gloucestershire County Council
2009.03 - 2011.01
- A complex and ever changing role within the Adult Education department.
- Planning and hosting an annual celebration of learning event to show case the adult learners.
- Management of new technology to help aid learning
- Implementing new administration policies and procedures
- Organising and hosting training conferences to showcase new technologies available
- Management of team member with learning difficulties
- Team Administration
- Regular training including PTTLS
Education
AVCE (Double Award) - Information and Communication Technology
Hartpury College
2002.09 - 2004.06
GCSEs -
Oxstalls Community School
Gloucester 1998.01 - 2002.01
Skills
- Productive networking
- Budget planning and control
- Supply chain understanding
- Visionary thinking
- Innovative approach
- IT Proficiency
- Excellent communication skills
- Customer relationship management
- Employee training
- Crisis handling
- Multi-tasking ability
- Excellent work ethic
- Motivational leadership style
- People-oriented
- Strong interpersonal skills
Affiliations
- Cooking
- Reading
- Travelling
Accomplishments
- Best Event Suppliers Gloucestershire
- England Business Awards
- Wedding Planner of the Year, South West
- The English Wedding Awards
- Wedding Planner of the Year Overall for the South of England
- The English Wedding Awards
- Most Trusted Wedding Catering & Planning Company
- Global Wedding Awards
References
References available upon request.
Personal Information
Date of birth: 19.12.1985
Interests
Member and competitive driver of the Forest of Dean Autograss Club. I have a passion for engineering, designing and building race cars. Roles i have held within the club :
- Chairlady, 2006 - 2008
- Assistant Treasurer, 2002 - 2005
- Publicity officer & Social Committee officer, 2004, 2006, 2023, 2024, 2025, 2026
- League Delegate 2024, 2025, 2026
Timeline
Sales & Events Manager
CaterCater
2016.07 - 2016.10
Conference & Banqueting Manager
Hogarth's Stone Manor
2015.08 - 2016.06
Company Director
Cotswold Chic Ltd
2013.02 - Current
Operations Manager
Chordiem
2012.11 - 2013.09
Operations Manager
Clarion Events
2011.01 - 2012.09
Electronics Information Officer
Adult Education - Gloucestershire County Council
2009.03 - 2011.01
AVCE (Double Award) - Information and Communication Technology
Hartpury College
2002.09 - 2004.06
GCSEs -
Oxstalls Community School
1998.01 - 2002.01