Kerry Clarke
Wallasey
Summary
Dedicated healthcare professional with expertise in preventive health education and health promotion. Demonstrates strong skills in patient confidentiality adherence, person-centred care, and clinical documentation. Proficient in medical coding and project planning, with a keen awareness of community resources. Known for empathetic communication and effective time-management, aiming to enhance patient outcomes through innovative healthcare solutions.
Overview
15
15
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
Health and Wellbeing Practitioner
NHS Healthier Neighbourhoods PCN
Wirral
06.2022 - Current
- Implemented health coaching strategies that enhanced patients' health outcomes.
- Supported patients in managing complex health conditions and pain effectively.
- Provided patient-centred care by actively listening to individual needs.
- Adapted motivational coaching style based on individual needs.
- Collaborated with multidisciplinary teams to deliver tailored care for patients.
- Tailored coaching methods to meet the diverse abilities of individuals.
- Improved communication skills through regular patient interactions.
- Conducted routine BP readings, height, weight, and glucose tests to assess patient health.
- Conducted data collection and analysis of patient feedback for professional development.
- Coordinated planning and execution of project tasks to ensure success.
- Ensured seamless event execution through effective organisation and time management.
- Utilised Microsoft Office applications for efficient document management.
Receptionist/ Administrator
NHS Miriam Primary Care Group
Wirral
06.2021 - 06.2022
- Welcomed guests warmly, offering assistance upon arrival.
- Managed front desk enquiries efficiently, enhancing customer satisfaction.
- Coordinated appointment scheduling to optimise daily operations and minimise delays.
- Supported operations during peak periods, ensuring efficiency under pressure.
- Resolved administrative and customer service issues, delivering informed and supportive assistance.
- Facilitated administrative tasks, contributing to office functionality.
- Balanced multiple responsibilities, ensuring consistent quality in work output.
- Assisted in preparing patient referrals and letters through audio typing.
- Documented GSF MDT meetings, distributing minutes to relevant personnel.
Payroll Manager
APH Accountants LTD
Wirral
03.2018 - 05.2021
- Coordinated submission of weekly and monthly RTI reports to HMRC, ensuring compliance with UK legislation and maintaining accurate payroll records.
- Communicated regularly with HMRC for timely and accurate data.
- Resolved payroll discrepancies promptly, minimising disruption to client employee payments and ensuring timely processing.
- Identified discrepancies and resolved payroll errors effectively.
- Clarified client understanding of payslips through detailed explanations and guidance, enhancing client satisfaction.
- Distributed forms such as P45s and P60s accurately and punctually.
- Maintained employee confidentiality by ensuring adherence to GDPR requirements across all tasks.
Sales supervisor
TJ Morriss LTD
Wirral
09.2010 - 09.2014
- Coordinated task delegation to maximise team productivity.
- Facilitated staff training initiatives to strengthen product knowledge and sales skills.
- Delivered customer service by addressing and resolving issues promptly.
Education
Bachelor of Science - Sport and Exercise Science
Liverpool John Moores University
Liverpool 09.2015 - 05.2018
Higher National Diploma - Sport and Exercise Science
Wirral Metropolitan College
Wirral 09.2008 - 08.2010
GCSEs -
St Marys Catholic College
Wirral 09.2001 - 08.2006
Skills
- Preventive health education
- Health promotion
- Patient confidentiality adherence
- Person-centred care
- Clinical documentation
- Medical coding
- Awareness of community resources
- Project planning and delivery
- Time-Management and organisation
- Empathetic communication
- Health data analysis
References
References available upon request.
Certification
Level 3 Health and Wellbeing Coach Qualification
UK Driving License since 2019
CPR Training
Affiliations
- I enjoy socialising with friends and family
- I enjoy taking regular breaks in Nature
Timeline
Health and Wellbeing Practitioner
NHS Healthier Neighbourhoods PCN
06.2022 - Current
Receptionist/ Administrator
NHS Miriam Primary Care Group
06.2021 - 06.2022
Payroll Manager
APH Accountants LTD
03.2018 - 05.2021
Bachelor of Science - Sport and Exercise Science
Liverpool John Moores University
09.2015 - 05.2018
Sales supervisor
TJ Morriss LTD
09.2010 - 09.2014
Higher National Diploma - Sport and Exercise Science
Wirral Metropolitan College
09.2008 - 08.2010
GCSEs -
St Marys Catholic College
09.2001 - 08.2006