Trainee Dog Groomer with expertise in handling diverse breeds whilst fostering a calm and friendly atmosphere for the dogs. Proven track record of enhancing customer satisfaction through attentive grooming and exceptional service. Proficient in various grooming techniques, ensuring dogs leave looking their best. Leveraged 7 years of experience in dog care to implement effective behaviour management and safety protocols whilst in the salon.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
Work history
Trainee Dog Groomer
The Dog Grooming Hub & Four Paws Groom School
Northwich, Cheshire
2025.06 - Current
Delivering grooming services to high standards, including bathing, clipping, and scissoring.
Developing personalised grooming plans tailored to each dog's age and health condition.
Ensuring safe handling of all dog breeds, regardless of size or temperament.
Maintaining high hygiene standards through regular cleaning duties in salon.
Managing appointment schedules to optimise time utilisation and reduce wait times.
collaborating among staff members to create a positive work environment.
Utilising effective behaviour modification techniques for rehabilitating aggressive or fearful dogs.
Providing flexible appointment options to accommodate client needs.
Supporting colleagues during busy periods; fostered teamwork within the salon.
Handling difficult or anxious dogs with patience and professionalism.
Developing client relationships through careful listening and effective question response.
Community Pet Clinic Receptionist
Jollyes
Warrington
2024.07 - 2025.06
Assisted in creating customer and pet accounts within the booking system.
Facilitated customer bookings via electronic booking system.
Welcomed incoming customers in a professional manner and provided friendly assistance.
Maintained accurate records for smooth handovers.
Recorded products sold daily and calculated profits.
Ensured clinic cleanliness through regular disinfecting after closing to provide a positive impression.
Pet Store Sales Assistant
Jollyes
Warrington , Cheshire
2023.05 - 2025.06
Greeting customers and offered assistance with selecting merchandise, finding accessories, and completing purchases.
Monitoring the health of animals, reporting changes, or causes for concern.
Providing a service with a smile, offering courteous, helpful advice to best meet customer needs.
Resolving customer objections and disputes with patience and professionalism, to promote repeat business.
Responding to questions on animal care from colleagues or members of the public.
Preparing and portioning food in line with feeding schedules.
Assisting customers with product selection and sales, recommending items to increase transaction value.
Executing procedures, and filing documentation for registering pets available for sale.
Maintaining impeccably high standards of store presentation and hygiene through cleaning.
Voluntary dog walker and cleaner
Cheshire Dogs Home
Warrington , Cheshire
2023.11 - 2024.01
Working patiently with nervous dogs to build confidence and trust for safe, happy walks.
Refreshing water, and offered treats to reinforce good behaviour.
Maintaining a safe, welcoming environment to make dogs feel calm and relaxed.
Stimulating the dogs with engaging activities, and play.
Supporting canine wellness with regular outdoor walks.
Sanitising and disinfecting areas to comply with cleanliness, health, and safety standards.
Performing regular check-ups to monitor animal health.
Ensuring safety and security of dogs when transporting them to and from walking areas.
Supported overall wellbeing, facilitating physical exercise and games for stimulation.
Kept animal cages spotlessly clean to minimise infection risks.
Supervised outdoor enclosures, runs and play areas to support animal safety.
Voluntary dog worker (Canine Society)
University Centre Reaseheath
Nantwich, Cheshire East
2021.09 - 2022.05
Treated all dogs with kindness and care, providing regular updates to owners for continued trust.
Assessed dog behaviour and adapted walk plans accordingly.
Maintained safe, welcoming environments to make dogs feel calm and relaxed.
Practised tricks with dogs to provide intellectual stimulation.
Refreshed water, and offered treats to reinforce good behaviour.
Identified and addressed signs of stress or discomfort, notifying owners immediately.
Delivered training exercises to support dogs in following instructions.
Helped owners to recognise, encourage and reinforce positive behaviour for optimal improvements.
Volunteer Worker
Cats Protection
Warrington , Cheshire
2019.01 - 2019.11
Produced promotional posters and content for charity fundraising events.
Created content for the charity's social media channel to build community engagement.
Completing the required husbandry daily to ensure that cleaning standards were at their highest.
Spending time with anxious cats to desensitise them, so that they become suitable for adoption.
Carried out pet health assessments to determine care requirements.
Pet Shop Assistant
Warrington Pets & Exotics
Warrington , Cheshire
2018.01 - 2018.05
Promoted responsible pet ownership by engaging with customers on common issues regarding pet welfare.
Prioritised pet welfare by maintaining strong knowledge of animal care, nutrition, and disease prevention.
Ensured shelves were consistently stocked with appropriate products, and visual merchandising strategies were executed to maximum effect.
Clean animal areas, tanks, and cages in line with the agreed cleaning rota.
Education
FdSc in Canine Behaviour and Training - Canine Behaviour and Training