Keri McMullen
Glasgow,SCT
Summary
Final-year MA Spanish and Sociology student with strong analytical, research and communication skills, and a particular interest in social inequality and public policy. Experienced in working with diverse communities and supporting vulnerable individuals, with the ability to interpret complex information and communicate it clearly. Motivated by the role of policy and regulation in addressing structural challenges and improving outcomes for individuals and communities. Seeking to develop a career in evidence-based policy and analysis within the public sector.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Bar Staff
Sweeney's on the Park
Glasgow
2024.06 - Current
- Adhered to health and safety regulations strictly.
- Managed customer disputes effectively, preserving the business reputation.
- Changed beer kegs safely and efficiently, consistently following health and hygiene guidelines.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
- Worked with bar management to implement and enforce responsible drinking practices.
Teacher (Language Assistant)
Comunitat Valenciana
Torrevieja, Alicante
2023.10 - 2024.05
- Delivered structured learning support across classroom environments.
- Adapted communication to suit varying levels of understanding, ensuring inclusive learning environment.
- Developed cross-cultural communication and stakeholder engagement skills.
- Integrated technology into lessons to make subjects more appealing to tech-savvy students.
- Fostered strong relationships with students by displaying genuine interest in their personal growth and achievements.
Navigator
Medics Against Violence
Glasgow, Glasgow
2021.06 - 2023.09
- Supported individuals affected by violence and related vulnerabilities, including poverty, substance misuse, domestic abuse, homelessness and social exclusion.
- Provided guidance and signposting to appropriate services, requiring sensitivity, judgement and safeguarding awareness.
- Worked across healthcare and community settings, developing insight into the structural and socio-economic factors underpinning harm and inequality.
- Engaged with individuals in complex situations, strengthening problem-solving, communication and resilience in high-pressure environments.
Education
Master of Arts - Sociology and Spanish
University of Glasgow
Glasgow 2021.09 -
Scottish Higher - Spanish, French
Shawlands Academy
Glasgow 2014.08 - 2015.06
National 5 - French, Spanish, Maths, English, Physical Education
Shawlands Academy
Glasgow 2013.06 - 2014.06
Skills
- Analytical thinking & research (qualitative methods, evidence-based reasoning)
- Communication & stakeholder engagement
- Problem-solving in complex environments
- Understanding of social inequality and structural issues
- Adaptability and learning agility
- Microsoft Office (Excel, PowerPoint, Word)
Languages
English
Native
Spanish
Proficient (C2)
Additional Experience & Volunteering
Volunteer Teacher Kitchen Assistant (Volunteer) Volunteer Training Programme (Rape Crisis Centre, Glasgow)
South Africa — Apr 2018 (6 weeks)
- Delivered workshops on health, safety and livelihoods to young people aged 12–20.
- Adapted communication to different audiences and cultural contexts.
- Developed confidence in structured delivery and public speaking.
Refugee Camp, Calais — 2018 (2 weeks)
- Worked in a high-demand, resource-limited environment.
- Collaborated with diverse teams to support essential service delivery.
2020
Completed specialist training in:
- Anti-discriminatory practice.
- Understanding the impact of sexual violence.
- Safeguarding and risk awareness.
- Communication in sensitive and high-pressure situations.
Timeline
Bar Staff
Sweeney's on the Park
2024.06 - Current
Teacher (Language Assistant)
Comunitat Valenciana
2023.10 - 2024.05
Master of Arts - Sociology and Spanish
University of Glasgow
2021.09 -
Navigator
Medics Against Violence
2021.06 - 2023.09
Scottish Higher - Spanish, French
Shawlands Academy
2014.08 - 2015.06
National 5 - French, Spanish, Maths, English, Physical Education
Shawlands Academy
2013.06 - 2014.06