Keren Corbett
Newcastle-under-Lyme,Staffordshire
Summary
Customer service professional with a proven track record of efficiency and organization. Strong commitment to continuous learning and adaptability in fast-paced environments. Recognized for reliability, punctuality, and exceptional time management skills.
Overview
32
32
years of professional experience
2
2
years of post-secondary education
Work history
School librarian and Form Tutor
Clayton Hall Academy
Newcastle-under-Lyme, Staffordshire
09.2003 - 07.2025
- Executed the annual budget planning, ensuring adequate resources for the school library.
- Trained student volunteers in basic librarian duties, fostering a sense of responsibility and initiative amongst them.
- Ensured safe and respectful use of library facilities by enforcing school policies effectively.
- Created engaging displays showcasing new arrivals or themed book collections.
- Conducted regular inventory checks for maintaining accurate records of all library materials.
Cash office assistant
Safeway's
Newcastle-under-Lyme, Staffordshire
10.1998 - 08.2003
- Managed daily cash flow, ensuring accuracy and security.
- Balanced cash drawers at the end of each shift to ensure accuracy.
- Prepared bank deposits whilst maintaining strict adherence to company procedures.
- Conducted end-of-day reconciliations for error-free balances.
- Balanced cash registers by verifying amounts processed and accurately noting shortages and overages.
- Facilitated smooth day-to-day operations, preparing floats for following day with accuracy.
- Fulfilled administrative duties such as filing, typing and photocopying, enhancing office organisation.
Assistant restaurant manager
Teddy's Restaurant Trentham Gardens
Newcastle-under-Lyme, Staffordshire
09.1993 - 03.1997
- Maintained high standards of customer service by handling complaints professionally.
- Handled cash transactions accurately and responsibly.
- Collaborated closely with Restaurant Manager on promotional activities to boost patronage.
- Fostered team spirit amongst the staff, promoting a positive work culture.
- Interacted positively with customers, effectively promoting restaurant facilities and services.
- Built loyal customer base by creating welcoming environment with top quality service.
Education
HND - Hotel, Catering and Institutional Management
Leeds Metropolitan University
Leeds 09.1986 - 06.1988
Skills
- Customer service oriented approach
- Organised and efficient
- Proactive learning attitude
- Responsible and reliable
- Punctuality and time keeping
Affiliations
- Knitting and Crochet
- Reading
- Walking
- Baking
Timeline
School librarian and Form Tutor
Clayton Hall Academy
09.2003 - 07.2025
Cash office assistant
Safeway's
10.1998 - 08.2003
Assistant restaurant manager
Teddy's Restaurant Trentham Gardens
09.1993 - 03.1997
HND - Hotel, Catering and Institutional Management
Leeds Metropolitan University
09.1986 - 06.1988
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