Kenneth Baker
Harlow,Essex
Summary
Dedicated and reliable professional with a strong foundation in customer service and logistics. Demonstrates exceptional physical fitness, punctuality, and reliability, ensuring timely and efficient deliveries. Proficient in road traffic laws, vehicle loading techniques, and manual handling, with a valid driver's licence. Skilled in heavy lifting and maintaining patience with customers, contributing to seamless delivery operations. Committed to enhancing delivery protocols and achieving excellence in service quality.
Overview
11
11
years of professional experience
Work history
Home delivery driver
DHL Argos
Hoddesdon, Hertfordshire
2024.10 - 2026.06
- Verified the contents of inventory loads against shipping papers for accuracy.
- Exhibited strong work ethic and punctuality maintaining job performance standards.
- Improved customer relations with efficient, friendly service.
- Ensured timely deliveries by adhering to set routes and schedules.
- Maintained vehicle cleanliness for a professional appearance.
Multi drop delivery driver
Brakes
Harlow, Essex
2020.10 - 2024.10
- Enhanced efficiency by carrying out basic vehicle maintenance tasks.
- Utilised manual handling techniques properly to prevent injury while lifting heavy items.
- Maintained vehicle cleanliness for a positive company image.
- Checked delivery details meticulously to avoid misdeliveries or rejections.
- Safeguarded customer satisfaction with professional and courteous service.
- Navigated through diverse routes using GPS, minimising delays in delivery times.
- Completed delivery manifests at the end of each shift for accurate record keeping.
Removal lorry driver
Kings Transport
North Weald, Essex
2015.06 - 2019.09
- Upheld high professional standards when dealing with customers' possessions, reducing damage claims significantly.
- Handled emergency situations calmly-promptly reporting incidents thus avoiding further complications.
- Demonstrated strong communication skills whilst liaising with clients and the home office.
- Build trust amongst customers through reliable service delivery.
- Verified vehicle condition before trips with thorough checks on brakes, lights and other important parts.
- Maintained safe operation by adhering to driving rules and regulations.
Skills
- Strong physical fitness
- Punctuality and reliability
- Road traffic laws awareness
- Vehicle loading techniques
- Understanding of road laws
- Knowledge of delivery protocols
- Heavy lifting capability
- Patience with customers
- Lifting heavy items
- Valid driver's license
- Customer Service
- Manual handling
Timeline
Home delivery driver
DHL Argos
2024.10 - 2026.06
Multi drop delivery driver
Brakes
2020.10 - 2024.10
Removal lorry driver
Kings Transport
2015.06 - 2019.09