Summary
Work history
Education
Skills
Timeline
pwb

Kelsey Shaw

Nottingham, ,England

Summary

Offering a strong candidate for this job with solid experience in customer service and leadership roles. Knowledgeable about stepping in to managing teams, handling customer inquiries, and maintaining high service standards. Strong communication and organisational skills, with focus on team collaboration and problem-solving. Ready to use and develop skills in team management, customer relations, and operational efficiency in this role. Thank you for your time!

Work history

Bar and Restaurant Supervisor

Kushi Ya
Nottingham, United Kingdom
01 2022 - Current
  • Assisting with running the bar and floor areas of the venue.
  • Keeping stock, making note of items to be ordered and inputting orders.
  • Taking calls for the company and conveying information to customers in a concise and friendly manner.
  • Being able to work in a fast paced environment where assured decisions had to be made speedily.
  • Communicating within a team to ensure optimal efficiency and happy to engage with other workers, but also comfortable taking the lead if needs be.

Wait Staff Member

Boca Lima
Nottingham, United Kingdom
07 2021 - 01 2022
  • Interacted with customers in a welcoming and professional manner.
  • Fulfilled orders and completed stock sheets for the venue.
  • Comfortable with a demanding work load and fast paced environment.

Education

Bachelor Of Arts - Music

University of Derby
09/2017 - 07/2020

Skills

  • Staff supervision
  • Decision making
  • Confident and able to converse with a variety of people
  • Overseeing the running of the bar to optimise efficiency
  • Completing customer orders
  • Skilled with Powerpoint and Word
  • Sufficient presentation skills

Timeline

Bar and Restaurant Supervisor

Kushi Ya
01 2022 - Current

Wait Staff Member

Boca Lima
07 2021 - 01 2022

Bachelor Of Arts - Music

University of Derby
09/2017 - 07/2020

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Kelsey Shaw