Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Languages
Timeline
Generic

Lukas Vandas

Bolton,England

Summary

Ambitious and goal- oriented leader experienced supervising restaurant's and bars. Highly motivated individual with high motivating skills for the team. Desperate learner and ready to take on challenges.

Strong communication and dedicated to deliver quality service. Great at adapting to new environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Bar and restaurant supervisor

K shaws and son's
Bolton, England
10.2020 - Current
  • Recognised and formally acknowledged outstanding staff performance, boosting team morale and productivity.
  • Monitored bar needs and delegated tasks to reduce patron wait times.
  • Planned staffing levels based on evolving service demands.
  • Led team to deliver outstanding hospitality operations.
  • Led bar and events operations, collaborating with owner to enhance business success.
  • Applied cocktail and mixology expertise to curate an appealing beverage menu.
  • Managed large teams in high-volume setting, driving operational efficiency.
  • Optimised customer experience by implementing exemplary service standards.
  • Delivered in-depth training to customer-facing staff, promoting strong service performance.
  • Collaborated with chefs to plan and implement fresh, innovative menus, driving restaurant footfall and sales.
  • Quickly identified problem situations, skilfully resolving incidents to maintain satisfaction of involved parties.
  • Interacted positively with customers, effectively promoting restaurant facilities and services.
  • Contributed fresh ideas and innovation to continuously improve the business.
  • Built relationships with suppliers to negotiate favourable terms.
  • Recognised and maximised business opportunities through proactive approach.
  • Enforced sanitation standards to maintain compliant bar and restaurant operations.

Waiter

Bolton College
Bolton, England
10.2021 - 07.2022
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Resolved guest complaints promptly and professionally, notifying restaurant management of concerns.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
  • Managed timing standards in food deliveries to minimise delays.
  • Attended to customer's needs proactively for first-class waiting service.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Practiced healthy and safety measures to comply with regulations.
  • Maintained excellent level of service in busy and demanding restaurant environment.
  • Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.
  • Delivered food and drinks discreetly for seamless and unobtrusive service.

Education

NVQ Level 1 - business management

The Canterbury Centre
Salford, Greater Manchester
09.2023 -

Skills

  • Staff supervision
  • Cleanliness
  • Cleaning and sanitation procedures
  • Shift scheduling
  • Diverse beverage knowledge
  • Kitchen staff coordination
  • Cost controls
  • Conflict resolution
  • Produce purchasing
  • Process improvements
  • Workflow planning
  • Safe food handling
  • Decision making
  • Hiring and training
  • Project budgeting
  • Quality Assurance
  • Food plating and presentation
  • Performance evaluations
  • Sanitation
  • Training
  • Recipes and menu planning
  • Kitchen equipment operation and maintenance
  • Customer service
  • Problem-solving
  • Leadership
  • Customer-focused

Affiliations

  • fishing
  • cars
  • music
  • computing
  • animals

Certification

Personal Licence (by GetLicenced) issue date:14/02/2024

level 2 develop leading skills- 08/23

level 2 develop self- leadership and resilience-08/23

level 3 maintain food safety-07/23

level 3 maintain health, hygiene, safety and security of working environment-07/23

level 2 health and safety-05/21


Languages

English
Fluent
Czech
Fluent
Slovak
Advanced (C1)
Polish
Upper intermediate

Timeline

NVQ Level 1 - business management

The Canterbury Centre
09.2023 -

Waiter

Bolton College
10.2021 - 07.2022

Bar and restaurant supervisor

K shaws and son's
10.2020 - Current

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Lukas Vandas