Kelsey Nicolson
Glenrothes,Fife
Summary
Dedicated dental professional with expertise in sterilisation techniques and chairside assistance. Skilled in communicating with anxious patients and adept at telephone handling and customer service. Strong organisational and problem-solving skills enhance the ability to deliver exceptional patient/costumer care.
Overview
3
3
years of professional experience
Work history
Trainee dental nurse
dental practice
Glenrothes, Fife
11.2024 - Current
- Followed strict infection control protocols throughout all tasks, safeguarding both patients and staff members' health.
- Prepared dental materials as required by dentists, enhancing efficiency of procedures.
- Supported oral health education initiatives, promoting improved public understanding of oral care practices.
- Demonstrated commitment towards continuous professional development through regular training sessions.
- Handled administrative duties efficiently for streamlined office operations.
- Managed inventory of dental supplies, avoiding stock shortages or wastage of resources.
- Communicated effectively with patients to alleviate their nerves before treatments.
- Carried out sterilisation of dental instruments to maintain hygiene standards.
Shop assistant
Premier Convenience Store
Glenrothes, Fife
04.2023 - 08.2023
- Collaborated effectively with team members during busy periods.
- Handled cash register efficiently, ensuring accurate transactions.
- Handled queries regarding products, providing detailed information as necessary.
- Updated window displays regularly for fresh store appeal.
- Greeted every customer warmly, promoting friendly atmosphere.
- Maintained clean, appealing shop environment for comfortable shopping experience.
Education
SVQ Level 2 - Intermediate makeup and beauty
Fife college
Kirkcaldy, Fife 09/2024 - 06/2025
Scottish Qualifications Certificate - National 5
Glenwood high school
Glenrothes 08/2020 - 05/2024
Scottish Qualifications Certificate - National 4
Glenwood high school
Glenrothes 08/2020 - 05/2024
Skills
- Sterilisation techniques expertise
- Chairside assistance
- Communicating with anxious patients
- Telephone handling
- Customer Service
- organisation skills
- problem solving skills
Timeline
Trainee dental nurse
dental practice
11.2024 - Current
Shop assistant
Premier Convenience Store
04.2023 - 08.2023
SVQ Level 2 - Intermediate makeup and beauty
Fife college
09/2024 - 06/2025
Scottish Qualifications Certificate - National 5
Glenwood high school
08/2020 - 05/2024
Scottish Qualifications Certificate - National 4
Glenwood high school
08/2020 - 05/2024