Kelly Skelton
Bexhill on sea,East Sussex
Summary
I am a Experienced Registered Pharmacy Technician with over 25 years' experience in pharmacy and healthcare, registered with the General Pharmaceutical Council since 2009. Extensive background in community pharmacy and retail healthcare, including 22 years with Boots UK, progressing to Store Manager level with responsibility for pharmacy operations, service delivery, team leadership, and business performance.
Since 2022, working within Bexhill Primary Care Network, supporting medicines optimisation and patient-centred care across primary care settings. Experienced in medication reviews, care home support, lipid-lowering therapy clinics, and home visits for vulnerable and housebound patients. Demonstrates strong clinical knowledge, excellent communication skills, and a commitment to improving patient outcomes through collaborative multidisciplinary working.
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work history
PCN Pharmacy technician
ICC Primary Care Network
Bexhill on sea, East Sussex
2022.03 - Current
- Support medicines optimisation services across GP practices within the Primary Care Network.
- Conduct medication reviews for community-based patients and care home residents to improve medicines safety, adherence, and clinical outcomes.
- Run lipid-lowering therapy clinics focused on primary prevention and cardiovascular risk reduction.
- Carry out home visits for housebound and vulnerable patients who experience barriers to accessing healthcare services.
- Support medication reconciliation following hospital discharge and care transitions.
- Work collaboratively with GPs, clinical pharmacists, nursing teams, care homes, and community services.
- Identify and resolve medication-related issues to improve patient safety and quality of care.
- Provide patient education to support informed decision-making and adherence to treatment plans.
Pharmacy Technician/ Store Manager
Boots UK
Bexhill on sea, East Sussex
2000.09 - 2022.03
- Progressed through pharmacy and retail healthcare roles to Store Manager level.
- Led multidisciplinary teams in delivering high-quality pharmacy and healthcare services.
- Managed operational performance, staffing, training, recruitment, and service delivery.
- Maintained compliance with professional, regulatory, and company standards.
- Delivered excellent customer and patient care while achieving business objectives.
- Developed and mentored colleagues, supporting career progression and team performance.
- Oversaw stock management, financial performance, and service improvement initiatives.
Education
GCSEs - Maths, English and Science
Putteridge High School
1995.09 - 2000.07
Qualified Pharmacy Technician 2009
General Pharmaceutical Council
Qualified Accuracy Checking Technician 2010
Boots UK
Skills
Personal Skills
- Strong communication and interpersonal skills
- Excellent time management and organizational abilities
- Able to work effectively both independently and as part of a team
- Adaptable and quick to learn new processes and technologies
- Reliable, punctual, and committed to achieving high standards
- Strong problem-solving skills with attention to detail
References
References available upon request.
Timeline
PCN Pharmacy technician
ICC Primary Care Network
2022.03 - Current
Pharmacy Technician/ Store Manager
Boots UK
2000.09 - 2022.03
GCSEs - Maths, English and Science
Putteridge High School
1995.09 - 2000.07
Qualified Pharmacy Technician 2009
General Pharmaceutical Council
Qualified Accuracy Checking Technician 2010
Boots UK