Kelly Rowe

• Collaborated with senior leadership to align project goals with corporate strategy.
• Leveraged technology tools for efficient task tracking and reporting.
• Drove team performance and improvements in diverse, inclusive working culture.
• Developed and implemented strategies for optimising performance and efficiency in transformation programmes.
• Set team priorities, maintained schedules and monitored performance for optimum results.
• Improved team efficiency by fostering a collaborative work environment.
• Drafted detailed reports, documenting project progress and effectiveness.

• Maintained and imparted outstanding product knowledge, enhancing staff capabilities and customer satisfaction.
• Diplomatically managed multiple commitments towards customers, staff and operations through complaints or queries.
• sClosely monitored stock levels, effectively managed inventories and logistics to maximise sales potential.
• Provided leadership and direction for employees, supervising activities to drive productivity and efficiency.
• Assessed students' work such as practical and theory in hairdressing, consistently providing results and feedback within fourteen days.
• Organized activities and class events to drive learning objectives and promote engagement.
• Maintained quality lessons in line with Hairdressing Ofsted criteria, enabling high-performance levels in teaching, learning and assessments.
• Appropriately planned and prepared room and resources for practical and theoretical lessons.
• Demonstrated consistently safe working practices in chemical handling during hair colour and treatment classes.
• Graded and evaluated students' practical work, assignments, papers and coursework.

The main role of the EPA is to assess whether the apprentice is competent to carry out their apprenticeship.

• Managed hiring and recruitment, employee motivation and training.
• Completed bi-weekly payroll and coordinated record keeping.
• Oversaw day-to-day management of seven team members' financial activities and processes, including monthly account reconciliations, billing cycles and debt management.
• Hired exceptional candidates and effectively led staff to maximise productivity and eliminate process lags.
• Handled complex project management concerns productively and with little oversight.