Kelly Glencross
Kelty, Fife,Scotland
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Offering strong candidate with background in healthcare support, knowledgeable about patient care, communication, and maintaining clean and safe environment. Adept at building rapport with patients and colleagues, demonstrating empathy and reliability. Ready to use and develop organisational, interpersonal, and caregiving skills in the current role.
Overview
23
23
years of professional experience
Work history
Healthcare Support Worker
NHS Fife
Dunfermline, Fife
08.2003 - Current
- Provided companionship and emotional support to distressed or lonely residents.
- Maintained strict confidentiality of information regarding patients.
- Maintained a clean, safe environment for all patients.
- Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
- Improved patient comfort by assisting with daily personal hygiene tasks.
- Practised infection control standards to maintain patient health and safety.
- Communicated sensitively with patients whilst respecting privacy and dignity at all times.
Education
Standard grades -
Beath high school
Cowdenbeath, Fife 08/1993 - 08/1997
Skills
- Knowledge of nhs systems
- Infection control practices
- Adhering to patient confidentiality
- Manual handling training
Other experience
My husband is a business owner and throughout this time i have helped out with bookings/appointments, filling out invoices, bills and banking.
Timeline
Healthcare Support Worker
NHS Fife
08.2003 - Current
Standard grades -
Beath high school
08/1993 - 08/1997