Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic
Carrie Lewis

Carrie Lewis

Maesycwmmer,Caerphilly County Borough

Summary

Dedicated healthcare professional with extensive expertise in NHS systems and patient care. Demonstrates proficiency in clinical documentation, data entry efficiency, and confidentiality maintenance. Skilled in comforting distressed patients, safeguarding vulnerable adults and children, and infection prevention and control.

Compassionate and reliable individual with strong communication and teamwork skills, coupled with background in customer service and caregiving. Proficient in maintaining patient confidentiality and providing emotional support.

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working individual with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

I am currently undertaking courses in Microsoft applications to improve my IT skills.

Overview

27
27
years of professional experience
6
6
years of post-secondary education

Work history

Healthcare support worker

Aneurin Bevan University Health Board
Ystrad Mynach, Caerphilly County Borough
2023.04 - 2026.01
  • Monitored vital signs of patients under supervision of registered nurse, ensuring well-being.
  • Assisted medical staff with routine clinical procedures, enhancing efficiency.
  • Provided emotional support for patients and their families during difficult times.
  • Supported implementation of care plans tailored to individual patient needs.
  • Improved patient comfort by assisting with daily personal hygiene tasks.
  • Worked closely with multidisciplinary team to deliver holistic care.
  • Documented patient observations accurately for healthcare team's reference.
  • Helped elderly residents with basic living skills such as dressing and feeding themselves.
  • Attended mandatory training courses on regular basis to keep skills updated.
  • Communicated sensitively with patients whilst respecting privacy and dignity at all times.
  • Ensured timely delivery of meals and refreshments, maintaining hydration levels of patients.
  • Practised infection control standards to maintain patient health and safety.
  • Assisted in all aspects of personal care, retaining comfort and dignity.
  • Maintained strict confidentiality of information regarding patients.
  • Monitored client health conditions and reported immediate issues to manager.
  • Completed documentation of care, hospital actions and patient activities for up-to-date client records.

Healthcare support worker

Cardiff and Vale University Health Board
Llandough, penarth
2004.01 - 2023.04

Responsibilities undertaken mirror those of most recent job role.

Store assistant/Cashier

Lidl
Tylorstown, Rhondda Cynon Taf
1999.02 - 2003.01
  • Managed inventory effectively to prevent stock shortages.
  • Handled complaints efficiently, ensuring customer satisfaction.
  • Ensured products' freshness by regularly checking and removing expired items.
  • Enhanced customer service by responding promptly to queries.
  • Monitored shop floor consistently to deter thefts and losses.
  • Assisted customers, resulting in positive shopping experience.
  • Processed transactions swiftly to reduce customer waiting time.
  • Maintained store cleanliness for appealing shopping environment.
  • Troubleshot register issues promptly, minimising disruption of service.
  • Directed customers towards desired merchandise successfully reducing search time.
  • Supported colleagues during peak hours for efficient checkout process.
  • Guided customers to locate products or alternative items.
  • Covered extra shifts and maintained flexible schedule to achieve store goals.
  • Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
  • Operated cash registers with accuracy and processed cash and card transactions.
  • Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
  • Completed opening and closing duties in line with established schedule.
  • Resolved customer complaints and process issues with proactive problem-solving skills.

Education

NVQ Level 3 - Health & Social Care

T2 Group
Cardiff
2020

GCSEs -

Ferndale Comprehensive School
Rhondda Cynon Taff
1993.09 - 1999.06

Skills

  • Knowledge of NHS systems
  • Adhering to patient confidentiality
  • Data entry efficiency
  • Patient observations
  • Basic life support
  • Infection prevention and control
  • Clinical documentation
  • Manual handling training
  • Clinical communication
  • Confidentiality maintenance
  • Safeguarding of children and vulnerable adults
  • Report-writing
  • Confidential record management
  • Record-keeping
  • COVID-19 sanitisation procedures

Affiliations

  • I enjoy travelling with family and friends and exploring different cultures.
  • I find that it is important to find time to relax, I do this by getting regular massages, reading, listening to music and building lego with my 2 children.

References

References available upon request.

Timeline

Healthcare support worker

Aneurin Bevan University Health Board
2023.04 - 2026.01

Healthcare support worker

Cardiff and Vale University Health Board
2004.01 - 2023.04

Store assistant/Cashier

Lidl
1999.02 - 2003.01

GCSEs -

Ferndale Comprehensive School
1993.09 - 1999.06

NVQ Level 3 - Health & Social Care

T2 Group
Carrie Lewis