Kelechi Ihiasota
Coventry,West Midlands
Summary
Experienced Senior Healthcare Support Worker specializing in patient flow management and discharge coordination within hospital environments. Expertise in liaising with multidisciplinary teams and implementing support plans to optimize patient transitions. Proficient in maintaining documentation accuracy and following infection control protocols. Actively pursuing NVQ Level 3 in Health and Social Care, focused on delivering high-quality care and improving patient outcomes.
Overview
5
5
years of professional experience
Work history
Senior Healthcare Support Worker
University Hospital Coventry and Warwickshire NHS
Coventry, West Midlands, United Kingdom
10.2025 - Current
- Attended daily board rounds and safety huddles to support effective patient discharge planning.
- Coordinated with internal teams, including pharmacy and transport, to ensure timely patient transfers.
- Reviewed discharge plans and escalated delays in diagnostic tests for prompt resolution.
- Facilitated patient transfers to inpatient rehabilitation while ensuring completion of discharge checklists.
- Provide last office to deceased patient with utmost respect and dignity.
Healthcare Support Worker
University Hospital Coventry and Warwickshire NHS
Coventry, West Midlands, United Kingdom
09.2024 - 09.2025
- Supported nurses and doctors in managing a 16-bed ward, ensuring high-quality patient care.
- Conducted routine observations, escalating patient concerns based on findings.
- Managed catheter and stoma care, educating patients on hygiene before discharge.
- Maintained accurate electronic patient records to comply with hospital protocols.
- Assisted with tracheostomy care and preparation for tests and procedures.
- Promoted infection control practices, upholding a safe environment in the ward.
- Responded promptly to patient alarms, providing immediate assistance or escalation as necessary.
- Updated patient documentation to ensure continuity of care through accurate reports.
Healthcare Professional
Enugu State University Teaching Hospital | Enugu
Enugu, Nigeria
05.2021 - 08.2022
- Performed routine diagnostic tests, including venepuncture, urinalysis, and haematology for up to 40 patients daily.
- Communicated sensitively with patients to explain procedures and reduce anxiety.
- Ensured timely relay of urgent results to clinicians, aiding faster diagnosis and treatment.
- Maintained high standards in sample handling, infection prevention, and record-keeping.
- Helped train two junior interns, promoting safe and consistent lab practices.
Education
NVQ level 3 in adult and social care - Health
UHCW
Coventry 12.2025 -
Care Certificate - Health
UHWC
Coventry 09.2024 - 01.2025
Skills
- Care Certificate
- Oliver McGowan training
- Makaton level 1
- Personal care support
- Safeguarding of adults and children
- Basic life Support
- Health and Safety Infection Prevention and Control
- Control and Administration of Medicine Level 3
- Moving and Handling of People/Hoisting
- Learning Disability and Autism Awareness
- Pressure Ulcer Prevention
- Death Dying/Bereavement
- Blood sugar test
- Waste Disposal
- Hand hygiene and infection control
- IT skills
- Leadership skill
- ECG
- Strong analytical and problem-solving skills
- Teamwork and collaboration
- Effective communication and interpersonal skills
Timeline
NVQ level 3 in adult and social care - Health
UHCW
12.2025 -
Senior Healthcare Support Worker
University Hospital Coventry and Warwickshire NHS
10.2025 - Current
Healthcare Support Worker
University Hospital Coventry and Warwickshire NHS
09.2024 - 09.2025
Care Certificate - Health
UHWC
09.2024 - 01.2025
Healthcare Professional
Enugu State University Teaching Hospital | Enugu
05.2021 - 08.2022