Keeratveer Kaur
Market Warsop,Mansfield
Summary
Motivated professional with varied experience in customer-facing roles. Demonstrates effective problem-solving and communication skills to support team objectives. Eager to contribute to organisational success through adaptability and a proactive approach. Dedicated Volunteer with strengths in customer engagement and support. Assists guests with inquiries, enhancing their experience through effective communication. Promotes safety and compliance by adhering to health and sanitation standards.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Volunteer
Oaklands Residential Care Home
Market Warsop, Nottinghamshire
04.2025 - 10.2025
- Complied with health and sanitation practices and procedures.
- Helped guests locate bathrooms and food areas for enhanced service.
- Monitored guests for aggressive behaviour, escalating to security personnel for safety.
- Collaborated with team members to achieve target results.
- Managed complaints with calm, clear communication and problem-solving.
- Identified issues, analysed information and provided solutions to problems.
- Built and maintained courteous and effective working relationships.
- Handled customer concerns and escalated major issues to supervisor.
- Promoted safe working environment by implementing regulatory standards, policies and guidelines.
Community Pharmacy Assistant
Mr Pickfords Pharmacy
Leicester, Rushey mead
06.2023 - 08.2023
- Restocked shelves and prepared expired drugs for return.
- Helped pharmacy staff prepare medications and fill orders.
- Opened incoming supplies and stocked in correct locations.
- Maintained a clean and organised pharmacy environment, complying with health and safety guidelines.
- Provided exceptional customer service, offered advice on over-the-counter medications and healthcare products.
- Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
- Cleaned counters and surfaces to maintain hygienic pharmacy environments.
- Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
Education
GCSEs - Secondary education
Fullhurst Community College
Leicester, LCE 2022 - 2024
A-Levels - A-Levels
Meden school
Warsop, NTT 2024 - 2026
Skills
- Customer service
- Team collaboration
- Health compliance
- Inventory control
- Patient assistance
- Effective communication
- Problem identification
- Relationship building
- Quality assurance
- Communication skills
Languages
Greek
Proficient
C2
Punjabi
Proficient
C2
Accomplishments
- Silver DofE
- RevivR award for CPR
Timeline
Volunteer
Oaklands Residential Care Home
04.2025 - 10.2025
Community Pharmacy Assistant
Mr Pickfords Pharmacy
06.2023 - 08.2023
A-Levels - A-Levels
Meden school
2024 - 2026
GCSEs - Secondary education
Fullhurst Community College
2022 - 2024