Keelan Greer
Norwich,Norfolk
Summary
Highly motivated and disciplined candidate searching for a rewarding career that allows for the opportunity to make a real difference to the community as well as to the lives of individuals. Possesses strong organisational and time management abilities, excellent communication and interpersonal skills, and the capacity to remain calm and composed in high-pressure situations. A fast and adaptable learner with strong attention to detail, emotional intelligence, and the maturity to contribute effectively within a team dedicated to public safety and service. Driven by a genuine commitment to helping others and taking pride in making a positive difference in the community. Takes pride in physical health by with regular exercise to maintain a good level of fitness and strength.
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Client Manager
Marsh
Norwich, Norfolk
01.2023 - Current
- Actively participated in team meetings with innovative ideas contributing to strategic planning.
- Provided customer service of the highest standard, building trust and loyalty among clients.
- Coordinated with internal teams to meet client expectations.
- Ensured timely delivery of services, resulting in higher customer satisfaction levels.
- Provided ongoing support and troubleshooting for client inquiries and issues.
- Created good relationships with teams in other areas of the business to bolster my own resource pool when servicing clients
Part time Front of house team member
Greene King
Norwich, Norfolk
10.2020 - 01.2023
- Delivered consistent professional service whilst handling multiple tasks simultaneously.
- Maintained high standards of customer service during peak times.
- Ensured smooth operation of the front desk by managing reservations and walk-ins.
- Contributed to team success by maintaining cleanliness and organisation in work areas.
- Practiced healthy and safety measures to comply with regulations.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
part time bar staff
Breckland Lodge
Norwich, Norfolk
09.2018 - 09.2020
- Adhered to health and safety regulations strictly.
- Kept records of tabs accurately, avoiding monetary discrepancies.
- Completed end-of-day cleaning duties, leaving the bar ready for next day's trade.
- Maintained bar stocks, replenishing daily as necessary.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
Education
Bachelor of Science - Physics
University of East Anglia
Norwich 09.2019 - 07.2022
A-Levels -
Attleborough Academy Norfolk
Attleborough 09.2017 - 06.2019
GCSEs -
Attleborough Academy Norfolk
Attleborough 09.2012 - 06.2017
Skills
- Organisation/time management
- Interpersonal communication skills
- Multi-tasking
- Calm and level headed
- Fast and adaptable learner
- Strong memory
- Keen attention to detail
- Emotional maturity/intelligence
Affiliations
- Weightlifting/Gym
- Video games
- Art and literature
- Gymnastics
Timeline
Client Manager
Marsh
01.2023 - Current
Part time Front of house team member
Greene King
10.2020 - 01.2023
Bachelor of Science - Physics
University of East Anglia
09.2019 - 07.2022
part time bar staff
Breckland Lodge
09.2018 - 09.2020
A-Levels -
Attleborough Academy Norfolk
09.2017 - 06.2019
GCSEs -
Attleborough Academy Norfolk
09.2012 - 06.2017
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