Hi, I’m
KAZI WAJIHA TASNIN ARPA
London
Summary
I am a highly motivated, talented and effective professional with extensive customer service experience with the ability to achieve against multiple targets and tight deadlines. I am responsible, trustworthy and well presented with integrity. I am keen on delivering the best service to residents and I pride myself on consistently delivering on successful service improvement initiatives proactively. I am dedicated to delivering a positive shopping experience for customers .
Overview
1
year of professional experience
Work history
Partner
Job overview
- At facebook Gaming
- Promote games on facebook and motivated Esports
- Organize the live podcast and live stream
- Create a New streaming feature and tools designed to help grow and develop on
- Facebook gaming
- Build a stream community
- Network with other facebook gaming partners
- Create content that reaches a broad audience
- Influencer and Vloger
- Make quality full contents facebook and youtube
- Promote the brand such as Zara fashion, yellow, Aarong, Plus point etc
- Increase awareness of upcoming new brands
- Make ads for reputed companies
- Achievement
- Silver Play Button From the YouTube
ArgosLondon, United Kingdom
Customer Advisor
03.2023 - 09.2023
Job overview
- Correctly identified client needs, providing tailored, personalised guidance to ensure outstanding customer experiences.
- Managed high-volume customer enquiries across various channels, delivering helpful, timely and professional service.
- Tracked orders and diplomatically handled complaints to resolve issues.
- Maintained up-to-date product and service knowledge by attending regular training opportunities.
Education
London South Bank University
BA (Hons) from Business Management
Skills
- Communication Skills: Ability to work alongside classmates to complete assigned activities and
- To fundraise for charities
- Leadership Experience: Experienced in leading and motivating students having captained the
- School curriculum activities
- It Skills: Strong skills in IT such as facebook promotion, YouTube content
- Microsoft office
- Excel, internet etc
- Complaint management
- Office 365 usage
- Sales administration
- Data entry
- CRM Systems proficiency
- Quotation preparation
- Telephone support
- Data confidentiality
- Transaction processing
- Customer support
- Data verification procedures
- Live chat management
- Customer service
- Customer experience
- Staff training and mentorship
Interests
Shopping , Watching Movies, Playing Games.
Languages
English
Fluent
Timeline
Customer Advisor
Argos
03.2023 - 09.2023
Partner
London South Bank University
BA (Hons) from Business Management
Similar Profiles
Cathy Mih TaylorCathy Mih Taylor
NA at NANA at NA
Ella GoreElla Gore
Esthetician Student at NAEsthetician Student at NA
KOMAL MOREKOMAL MORE
Professional Development | May 2025 – Present at NAProfessional Development | May 2025 – Present at NA
Alex EriksenAlex Eriksen
Private Swim Instructor at NAPrivate Swim Instructor at NA
Mohammed Zia ShaheenMohammed Zia Shaheen
Founder & Principal Consultant at Loop Media-Social Media AgencyFounder & Principal Consultant at Loop Media-Social Media Agency