Kayra Yalcinkaya

Responsibilities

• Managed the inventory of the shop to maintain accurate records and restocked shelves.
• Handled the cash register efficiently and ensured that transactions went through.
• Answered customer questions and also resolved complaints to meet the expected levels of service.
• Helped in calculating the shop's daily revenue, expenses, and profit.
• Communicated with suppliers to ensure timely restocking.
• Maintained a clean environment for a comfortable and pleasant shopping experience.
• Communicated effectively with colleagues during busy periods.

Key achievements

• Successfully introduced multiple new products which boosted the monthly revenue by 15% for the first two consecutive months.
• Increased customer retention by a large amount and personalised customer experiences.
• Negotiated lower prices with suppliers, which enabled the shop to increase its profits on certain products by at least 10%.