Kayque De Oliveira
Leicester
Summary
Detail-oriented and highly organized professional, skilled in customer service, handling high-pressure situations, and providing administrative support. Adept at maintaining confidentiality and delivering high-quality service in fast-paced environments. Currently pursuing a degree in Architecture at De Montfort University.
Overview
5
5
years of professional experience
Work history
Freelance Translator
Cosmetic Dental Laboratory Ltd
London
06.2020 - Current
- Translated various documents across diverse subjects ensuring cultural relevance and accuracy.
- Collaborated with clients to understand project requirements and maintained consistent communication throughout.
- Reviewed and edited translations for clarity, grammar, and style adhering to client specifications.
- Researched terminology and context to ensure precision in translations and enhance overall quality.
Personal Assistant
BEE Corporation
01.2024 - 07.2024
- Managed correspondence, reduced response time by ensuring timely replies.
- Handled purchasing tasks for office supplies, optimised resource utilisation.
- Facilitated training sessions for new hires, enhanced onboarding experience.
- Scheduled appointments and conference calls coordinated seamlessly across different time zones.
Secretary
Asia Travel
10.2023 - 03.2024
- Handled incoming calls and routed inquiries to appropriate departments for prompt responses.
- Developed and maintained filing systems for confidential documents enhancing retrieval efficiency.
- Handled customer enquiries and resolved issues promptly through effective communication.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
Dental Technician Assistant
Cosmetic Dental Laboratory LTD
06.2020 - 08.2023
- Assisted in preparation of dental appliances and prosthetics to ensure accuracy and quality.
- Maintained equipment and tools by performing regular inspections and necessary repairs.
- Collaborated with dental technicians to streamline workflow processes and enhance productivity.
- Documented and organised patient prescriptions for efficient tracking and processing.
- Communicated effectively with team members, fostering a cooperative work environment.
Education
Bachelor of Arts - Architecture
De Montfort University
Leicester 10.2023 -
A-Levels - Art and Design
St. Charles Sixth Form College
London 09.2021 - 07.2023
A-Levels - Portugese
St. Charles Sixth Form College
London 09.2021 - 07.2023
GCSEs -
St. Augustine's CE High School
London 09.2015 - 07.2021
Skills
- Customer Service Excellence
- High-Pressure Situation Management
- Administrative Support
- Effective Communication
- Schedule Coordination
- Travel Arrangements
- Record Keeping
- Confidentiality Handling
- Problem-Solving
- Time Management
- Multilingual Communication
Languages
English
Native
Portuguese
Native
Spanish
Fluent
REFERENCES
Nivar Anwer- Chief Stragetic Officer (previous employer) - Nivar.Anwer@gmail.com
Timeline
Personal Assistant
BEE Corporation
01.2024 - 07.2024
Bachelor of Arts - Architecture
De Montfort University
10.2023 -
Secretary
Asia Travel
10.2023 - 03.2024
A-Levels - Art and Design
St. Charles Sixth Form College
09.2021 - 07.2023
A-Levels - Portugese
St. Charles Sixth Form College
09.2021 - 07.2023
Freelance Translator
Cosmetic Dental Laboratory Ltd
06.2020 - Current
Dental Technician Assistant
Cosmetic Dental Laboratory LTD
06.2020 - 08.2023
GCSEs -
St. Augustine's CE High School
09.2015 - 07.2021