Kayleigh Soper
Warwick,Warwickshire
Summary
Driven and ambitious area sales manager, designer and showroom manager, with a focus on customer care, with experience overseeing customer journeys, to successfully and comprehensively meet company goals and objectives. A motivated and proactive individual with extensive knowledge of customer service and sales techniques. A friendly communicator, comfortable in fast-paced environments.
Offering strong leadership and communication skills, with the ability to build relationships and drive sales growth. Knowledgeable about market analysis and customer engagement strategies. Ready to use and develop team management, negotiation, and strategic planning skills in a new role.
Overview
15
15
years of professional experience
Work History
Area Sales Manager
Omega PLC
, Midlands
12.2024 - 04.2025
- Trained team members for improved selling techniques and product knowledge.
- Oversaw regional sales operations to ensure alignment with corporate objectives.
- Collaborated cross-functionally, enhancing internal communication and teamwork.
- Fostered strong client relationships for higher customer retention.
- Managed client relationships from early stages of sales process through to post-sales.
- Analysed industry and competitor trends to enhance sales strategy.
- Organised training sessions to enhance team performance.
- Utilised CRM tools, leading to a more efficient workflow.
Sales Consultant/Showroom Manager
Wickes
Leamington Spa, Warwick, Rugby and Worcester
11.2017 - 12.2024
- Sales figures of over £6 million.
- Two time million pound designer with awards in conversion rate, and installations.
- Developed professional relationships with clients to build trust, respect and reliability.
- Provided demonstrations of features, benefits and value of products and services.
- Pursued new business opportunities by forging strong networks and contacting potential buyers.
- Determined strategic direction of organisation based on industry knowledge and market research.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
- Visited trade shows, showrooms and product design events to increase product offerings.
Sales Consultant (Maternity Cover)
LDC Kitchens
Worcester
02.2017 - 11.2017
- Designed and implemented bespoke kitchen layouts for optimised functionality.
- General day to day running of kitchen showroom.
- Provided detailed product information to clients, ensuring satisfaction with chosen materials.
- Conducted comprehensive site surveys to ensure accurate measurements for design plans.
Sales Consultant
Homebase
Worcester
02.2010 - 02.2017
- Achieved exceptional client satisfaction feedback and ratings.
- Organised displays to promote inventory and encourage customer
purchases. - Built rapport with new and existing customers to boost client
retention. - Engaged customers to enhance in-store experience and provide
outstanding customer service. - Provided expert advice on colour schemes, layouts and materials, ensuring aesthetic appeal.
- Managed multiple projects concurrently, maintaining high quality standards.
Education
Kitchen, Bathroom and Bedroom Design
City & Guilds
Customer Service & Care
Institute of Customer Service
Accountancy
Warwickshire College
North Leamington School
North Leamington School
Skills
- Project management capability
- Architectural knowledge
- Complex negotiations
- Relationship management
- Sales expertise
- Dedicated work ethic
- Microsoft Office
- Excel proficiency
- Exceptional communication
- Key account management
- Data analysis capability
- Deal closing tactics
- Technical sales experience
- CRM software usage
- Corporate presentation
- CAD software usage
References
References available upon request.
Timeline
Area Sales Manager
Omega PLC
12.2024 - 04.2025
Sales Consultant/Showroom Manager
Wickes
11.2017 - 12.2024
Sales Consultant (Maternity Cover)
LDC Kitchens
02.2017 - 11.2017
Sales Consultant
Homebase
02.2010 - 02.2017
Kitchen, Bathroom and Bedroom Design
City & Guilds
Customer Service & Care
Institute of Customer Service
Accountancy
Warwickshire College
North Leamington School
North Leamington School
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