Kayleigh Ryan
Leeds,West Yorkshire
Summary
Dedicated professional with a strong foundation in patience and tolerance, complemented by exceptional communication skills. Demonstrates time-efficient service and remains calm under pressure, showcasing resourcefulness in challenging situations. Excels in both team environments and individual tasks, aiming to leverage these skills towards achieving career growth and contributing effectively to organisational success.
Overview
22
22
years of professional experience
8
8
years of post-secondary education
1
1
Certification
Work history
Behaviour support worker
Alwoodley Primary School
Leeds, West Yorkshire
2022.09 - Current
- Participated actively in team meetings, contributed valuable inputs on student behaviours.
- Facilitated group activities for fostering a positive learning environment.
- Collaborated effectively with other educational professionals, ensured holistic support for students.
- Assisted in designing individual education plans to meet unique student requirements.
- Managed behaviour issues by implementing effective support strategies.
- Liaised with parents regularly to discuss pupil progress updates.
- Responded calmly to manage crises and emergency situations.
Bar staff member (Cover Shifts)
Moortown Social Club
Leeds, West Yorkshire
2021.08 - Current
- Ensured customer satisfaction by providing excellent service.
- Prepared beverages, ensuring consistent quality.
- Managed customer disputes effectively, preserving the business reputation.
- Assisted in training new staff, contributing to team efficiency.
- Served customers to foster a friendly atmosphere.
- Restocked bar efficiently during busy periods.
- Handled cash transactions to ensure accurate accounting.
- Checked identification to maintain legal compliance.
- Cleaned and sanitised bar area, maintaining high standards of hygiene.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
Nursery practitioner
Milestones Day Nursery
Leeds, West Yorkshire
2013.09 - 2022.08
- Delivered high-quality childcare services, ensuring a comforting atmosphere for all attendees.
- Ensured a safe, nurturing environment for children through consistent supervision and careful monitoring of play areas.
- Collaborated closely with other practitioners to create engaging lesson plans catered to different learning styles.
- Incorporated songs and rhymes into daily routines, enhancing toddlers' speech abilities.
- Improved fine motor skills in children by introducing age-appropriate crafting activities.
- Adhered strictly to hygiene standards whilst preparing meals and snacks; ensured overall well-being of children.
- Maintained detailed records of each child's progress, facilitating personalised care and learning plans.
- Conducted regular parent-teacher meetings, fostering strong communication channels between nursery and home environments.
Cafe assistant
BHS
Leeds, West Yorkshire
2003.07 - 2006.06
- Delivered excellent customer service with thorough product knowledge.
- Communicated effectively with team members, resulting in smooth operations.
- Assisted chefs in food preparation to increase kitchen efficiency.
- Prepped ingredients daily to maintain fresh offerings.
- Managed cash register accurately for smooth transactions.
- Handled customer complaints efficiently, preserving brand reputation.
- Fulfilled all duties as assigned during peak hours for effective operation of the café.
Education
GCSEs -
Lawnswood High School
Leeds 1997.09 - 2002.06
CACHE Certificate Level 2 - Childcare and Education
Leeds City College
Leeds 2002.09 - 2003.07
Level 3 Diploma - Children and Young People's Workforce
Pearson EDI
Leeds 2014.04 - 2016.10
Skills
Adaptability
Patience and Empathy
Effective Communication
Teamwork and Collaboration
Problem-solving
Organization and Time Management
Flexibility
Affiliations
- Hiking
- Swimming
- Reading
- Socialising with family and friends
Certification
Currently holds a clean driving license
References
References available upon request.
Timeline
Behaviour support worker
Alwoodley Primary School
2022.09 - Current
Bar staff member (Cover Shifts)
Moortown Social Club
2021.08 - Current
Level 3 Diploma - Children and Young People's Workforce
Pearson EDI
2014.04 - 2016.10
Nursery practitioner
Milestones Day Nursery
2013.09 - 2022.08
Cafe assistant
BHS
2003.07 - 2006.06
CACHE Certificate Level 2 - Childcare and Education
Leeds City College
2002.09 - 2003.07
GCSEs -
Lawnswood High School
1997.09 - 2002.06