Summary
Overview
Work history
Education
Skills
Languages
Affiliations
Timeline
Generic

Kayleigh Rennie

Forfar,Angus

Summary

Dedicated professional with a strong foundation in customer service and hospitality, adept at cash handling and ensuring adherence to health and safety standards. Demonstrates exceptional skills in active listening, problem solving, and teamwork, complemented by effective communication and time management abilities. Committed to delivering high-quality service with adaptability and flexibility, while maintaining attention to deadlines.

Overview

2
2
years of professional experience

Work history

Greggs Team Member

Karen
Forfar, Angus
05.2022 - 05.2023
  • Conveyed product information effectively to customers, promoting sales.
  • Ensured workplace cleanliness with regular maintenance tasks.
  • Collaborated effectively with team members to meet project deadlines.
  • Optimised inventory control for streamlined operations.
  • Delivered orders promptly, ensuring high levels of customer satisfaction.
  • Maintained high standards of food hygiene, securing customer trust.
  • Displayed proficiency in handling point-of-sale systems for efficient checkout procedures.
  • Provided excellent customer service to enhance business reputation.
  • Served 100+ customers daily, ensuring high satisfaction levels.
  • Managed oven operations and prepared 200+ fresh sandwiches per shift.


Chip Shop Assistant

Stuart Atkinson
Forfar, Angus
03.2022 - 04.2022
  • Managed queue during peak hours for smooth operation of the shop.
  • Improved customer service by promptly and accurately taking orders.
  • Prepared traditional British fish and chips for utmost customer satisfaction.
  • Ensured quick service by efficiently wrapping prepared meals for takeaway customers.
  • Worked closely with team members to create a pleasant work environment.
  • Cleaned chip fryer regularly, ensuring it was always ready for use each day.
  • Provided friendly, courteous service that enhanced overall customer experience.
  • Regularly checked temperature of fryers to ensure optimal cooking conditions.
  • Adhered strictly to food safety regulations, maintaining highest standards of hygiene at all times.
  • Maintained high cleanliness standards with regular cleaning of all surfaces and utensils.
  • Helped train new staff members in various tasks around the shop.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Prepared and packaged orders with precise presentation skills.

McDonalds Crew Member

lynn
Forfar, Angus
10.2021 - 12.2021
  • Handled high-pressure situations calmly providing solutions promptly.
  • Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
  • Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
  • Adhered to strict hygiene practices while handling food ensuring safety at all times.
  • Delivered consistent high-quality service contributing to the positive reputation of our establishment.
  • Followed strict hygiene practices, providing a sanitary kitchen environment.
  • Ensured smooth service with effective communication skills.
  • Managed time effectively during busy periods for optimal productivity.
  • Adapted quickly to new recipes and techniques for improved menu variation.
  • Assisted in food preparation for enhanced meal quality.
  • Followed health and safety guidelines, ensuring a safe work environment.
  • Delivered excellent customer service with understanding dietary requirements.

Education

NVQ Level 1 - Hair And Beauty

Dundee and Angus College
Arbroath
09.2021 - 01.2022

Skills

  • Active Listening
  • Attention to deadlines
  • Adaptability and Flexibility
  • Cash handling
  • Customer Service
  • Health and safety standards
  • Hot beverage making
  • Hospitality and foodservice
  • Problem Solving
  • Teamwork
  • Communication
  • Time Management
  • Critical Thinking
  • Adaptability
  • Conflict Resolution
  • Project Management
  • Analytical Skills

Languages

English
Fluent

Affiliations

  • Photography
  • Volunteering
  • Baking
  • Traveling
  • Reading

Timeline

Greggs Team Member

Karen
05.2022 - 05.2023

Chip Shop Assistant

Stuart Atkinson
03.2022 - 04.2022

McDonalds Crew Member

lynn
10.2021 - 12.2021

NVQ Level 1 - Hair And Beauty

Dundee and Angus College
09.2021 - 01.2022
Kayleigh Rennie