Multi-talented Team Member able to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success and ready to learn more about Health & Social Care and advance professionally.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
Work history
Greggs team member
Greggs
Kimberley, Nottinghamshire
12.2023 - Current
Facilitated customer relations for increased brand loyalty.
Managed cash register transactions for accurate record keeping.
Displayed teamwork skills to improve overall productivity.
Maintained high standards of food hygiene, securing customer trust.
Delivered orders promptly, ensuring high levels of customer satisfaction.
Ensured workplace cleanliness with regular maintenance tasks.
Remained flexible to cover shifts and work overtime as required.
Completed opening and closing checklists to create welcoming store environment.
Addressed group behavioural issues and promote fun, safety and inclusivity.
Volunteer support worker/risk assessor
Emmanuel House
Nottingham, Nottinghamshire
11.2022 - 06.2024
Acted as a team leader in group projects, delegating tasks and providing feedback.
Managed challenging behaviour effectively, ensuring the safety and comfort of all involved.
Collaborated with multidisciplinary teams for comprehensive client care delivery.
Identified needs of service users through careful observation and interaction.
Utilised effective communication techniques to understand user's feelings or concerns better.
Maintained sensitivity, confidentiality and respect towards clients' needs, providing a safe environment for clients to access services.
Window cleaner
GleamMachine
Nottingham, Nottinghamshire
04.2018 - 10.2020
Improved customer satisfaction with detailed cleaning of all windows, frames, and sills.
Adhered strictly to health and safety regulations during all tasks performed on-site or off-site.
Performed first-rate window cleaning services for commercial businesses and residential homes alike.
Established strong rapport with clients through friendly, professional communication and excellent service delivery.
Carried out risk assessments for each job to ensure safe working conditions.
Used proper PPE to reduce risks and maintain compliance.
Adhered to COSHH procedures for activities involving hazardous substances.
Education
Bachelor of Arts - Health and Social Care
Nottingham Trent University
Nottingham
09.2022 - 08.2025
A-Levels - Health and Social Care, Geography & Sociology
Kimberley 6th Form
Nottingham
09.2020 - 06.2022
GCSEs - Health and Social Care, maths, English and science
Kimberley comprehensive school
Nottingham
09.2015 - 07.2020
Skills
Adaptability and Flexibility
Technical proficiency
Risk assessment procedures
Health and safety standards
Risk prevention
Budgeting and finance
Positive attitude
Resilience under pressure
Timeline
Greggs team member
Greggs
12.2023 - Current
Volunteer support worker/risk assessor
Emmanuel House
11.2022 - 06.2024
Bachelor of Arts - Health and Social Care
Nottingham Trent University
09.2022 - 08.2025
A-Levels - Health and Social Care, Geography & Sociology
Kimberley 6th Form
09.2020 - 06.2022
Window cleaner
GleamMachine
04.2018 - 10.2020
GCSEs - Health and Social Care, maths, English and science