Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
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Kayleigh Dramond

Liverpool,Merseyside

Summary

Aged: 21

Dedicated professional with expertise in time optimisation and strategic selling techniques, enhancing customer service through comprehensive product knowledge. Skilled in refund and exchange processing, online order management, and fostering a positive attitude to drive customer satisfaction. Committed to leveraging these competencies to achieve career growth and contribute effectively to organisational success. Known to maintain good relationship with regulars and effectively create an enjoyable customer experience.

Overview

1
1
year of professional experience
7
7
years of post-secondary education

Work history

Sales assistant

Peacocks
Liverpool, Merseyside
06.2025 - Current
  • Offered personalised shopping advice to enhance customer experiences.
  • Utilised excellent communication skills to provide detailed product information.
  • Built strong relationships with regular customers for repeat business.
  • Assisted customers with product selection for optimal satisfaction.
  • Trained at least 2 new staff members, fostering supportive working environment.

Education

GCSEs - Secondary School

Gateacre School
Liverpool
09.2015 - 07.2020

A-Levels - Sixth Form

Gateacre School
Liverpool
09.2020 - 06.2022

Skills

  • Time optimisation
  • Positive attitude
  • Customer Service
  • Product knowledge
  • Refund and exchange processing
  • Online order processing
  • Strategic selling techniques

Affiliations

  • Gym - working out in spare time to keep active and occupied: Good self-discipline
  • Crafts - making own stickers and journaling: Creativity & Organization

Languages

Spanish
Intermediate

Timeline

Sales assistant

Peacocks
06.2025 - Current

A-Levels - Sixth Form

Gateacre School
09.2020 - 06.2022

GCSEs - Secondary School

Gateacre School
09.2015 - 07.2020
Kayleigh Dramond