Kaylee Marku-Navarrete
London
Summary
Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organised, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drives loyalty with friendly and skilled support.
I can also take on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Volunteer retail assistant
Farah
London
02.2024 - Current
- Advised customers on options to donate and volunteer, building store resources.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Sorted out clothing, jewellery and regularly stocked them onto the shelves, whilst making sure the shop is organised.
- Updated product labelling and pricing to reflect discounts and offers.
- Guided customers to locate products or alternative items.
- Tagged products quickly and accurately with price tags and stickers.
Volunteer worker
School
London
11.2022 - 07.2023
- I was a sports leader at my school, and we frequently coordinated sports events for schools in my borough. All of these events lead up to the biggest, the London Youth Games, which I had the pleasure of co-coordinating with other members.
- Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
- Adapted to changing circumstances and maintained positive attitude in challenging situations.
- Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
- Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.
Education
Maths, Economics and business (A-level)
The Cardinal Vaughan Memorial RC School
London 09.2024 -
GCSE studies
Sacred Heart High School
London 09.2018 - 06.2023
Skills
- Outgoing and enthusiastic
- Customer service
- Bilingual
- Communication skills
- Problem-solving
- Time management
- Fast learner
- Adaptable
Languages
Spanish
Native
Timeline
Maths, Economics and business (A-level)
The Cardinal Vaughan Memorial RC School
09.2024 -
Volunteer retail assistant
Farah
02.2024 - Current
Volunteer worker
School
11.2022 - 07.2023
GCSE studies
Sacred Heart High School
09.2018 - 06.2023