I am a self-motivated individual offering skills in communicating with customers and service skills. As well as in providing customer service in busy environments. I have adapted to multi-tasking between different roles whilst maintaining clean and organised workspaces, and ensuring customer satisfaction. I am committed to creating a pleasant experience and contributing to a positive work atmosphere.
-Food preparation -Prepared and served 100s of ice cream desserts, sundaes, milkshakes, and waffles to customer specifications every day.
-Multi tasking - Covered café duties including making barista-style coffee, teas, and other hot beverages. Prepared and served light meals and hot food, such as paninis, hot dogs and burgers.
-Food Safety- Maintained cleanliness and hygiene standards in line with food safety regulations.
Key Skills
- Customer service and communication
- Food and beverage preparation
- Barista experience
- Hygiene and food safety awareness
- Teamwork and time management
- Cash handling and till operation
- Multitasking in fast-paced environments
-Customer service- Provided a warm and friendly welcome to customers and assisted with enquiries and established a good connection with local community by providing friendly and efficient service.
-Sales- Operated the till, processed sales accurately, and handled cash and card payments and helped sort, price, and display donated goods, including clothing, books, and household items.
-Others- Enhanced shop's appeal by creating a range of window displays and promoted the charity and its mission encouraging donations.
Key skills
- Customer service
-Teamwork and communication
-Cash handling and till use
-Stock rotation and display
-Time management and reliability
- Basic retail and merchandising knowledge
- Commitment to community and charity work
- Knowledge of dietary restrictions
- Hygiene standards adherence
- Resourceful thinking
- Handling difficult customers
- Attention to detail
- Time management
- Bronze Duke of Edinburgh
-Online Law course certificates
-Stem award
-Online Food safety certificates.