Grace Parkin
Barwell,Leicester
Summary
I would like to be a Apprentice Hairdresser seeking a position in Leicestershire area. To assist stylists with preparing clients for treatments. Enthusiastic and ambitious to learn all about hair. I am a Level one hair stylist at NWSLC at the moment with knowledge in updo styling, semi permanent hair colouring, and event styling. Demonstrates proficiency in blow-drying skills, curling iron operations, and effective shampooing techniques. Known for excellent customer service attitudes and professionalism in the college workplace. Adept at adapting to different personalities and handling constructive criticism with ease. Committed to maintaining salon hygiene and equipment sterilisation while ensuring client satisfaction through precise following of instructions and gentle touch. Career goals include to complete my Level 1 and 2 within a salon environment to then advance my styling creativity.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Receptionist
Burbage House Health Clinic
Hinckley, Leicestershire
2025.06 - Current
- Handled appointment scheduling to ensure smooth daily operations.
- Prepared meeting rooms before and after use, maintaining a neat appearance at all times.
- Completed data entry tasks whilst adhering to strict deadlines.
- Maintained an organised reception area for a professional business environment.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Coordinated office supplies orders to keep necessary materials available at all times.
- Maintained accurate logs of visitor entries for security purposes.
- Streamlined communication channels by promptly forwarding messages and post to relevant departments or personnel.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Upheld confidentiality with sensitive information handling procedures.
- Assisted with administrative tasks, improving overall functionality of the office.
- Served as the initial point of contact for guests; providing warm greetings and helpful assistance upon arrival.
- Managed phone calls, resulting in effective communication flow within the company.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
- Answered and helped resolve enquiries from clients, vendors and general public.
- Kept reception area clean and neat to give visitors positive impression of the company.
- Delivered front of house duties with warm and professional manner.
- Maintained accurate and up-to-date records for smooth handovers.
- Answered [Number]+ telephone calls per day, compiling detailed notes and promptly forwarding as required.
- Acted as first point of contact for wide range of personnel.
- Managed calendars, strategically scheduling appointments to maximise availability.
- Prioritised tasks to maintain reliable service throughout peak times.
- Took and communicated messages to minimise interruptions to staff workflows.
- Reduced waiting times through effective time and resource management.
- Provided clerical support to company employees, including copying, faxing and file management.
- Embodied company values through friendly and reliable customer service.
- Admitted guests into buildings to control site access.
- Managed bookings using Booker software to schedule, cancel and re-arrange [Timeframe] appointments.
- Located information and records quickly to assist with ad-hoc queries.
- Signposted other services where appropriate using industry knowledge and contacts.
Table server
Cattows Farm
Heather, Leicestershire
2025.07 - 2025.08
- Maintained high hygiene standards to ensure a clean working environment throughout shifts.
- Enhanced repeat business by fostering relationships with regular diners.
- Assisted in event setup, ensuring optimal table layouts for special occasions.
- Processed credit and cash payments efficiently while reconciling till at end of shift.
- Delivered exceptional customer service by attentively taking food and drink orders.
- Handled guest allergies sensitively; liaised with kitchen staff about ingredient substitutions.
- Maintained cleanliness of tables with timely clearing of used plates and cutlery.
- Demonstrated knowledge of menu items to answer customer queries effectively.
- Promoted restaurant's specials to encourage upselling, increasing overall sales.
- Managed cash transactions accurately at the end of each meal service.
- Enhanced dining experience for customers through friendly and efficient service.
- Adhered strictly to food safety regulations, ensuring safe dining experience for customers.
- Ensured customer satisfaction by quickly addressing any complaints or issues.
- Collaborated closely with kitchen staff to ensure correct order delivery.
- Facilitated smooth operations during busy periods by multitasking efficiently under pressure.
- Supported colleagues during peak times reducing wait times for customers.
- Improved operational efficiency by accurately communicating dietary requirements to chefs.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Provided friendly, courteous service, maximising positive customer satisfaction ratings.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
Education
GCSEs -
Heath Lane Academy
Earl Shilton 2020.08 - 2025.06
NVQ Level 1 - Hairdressing
NWSLC
Nuneaton, Warwickshire 2025.09 - 2026.01
Skills
- Updo styling
- Styling creativity
- Gentle touch
- Keratin treatment basics
- Conditioner application
- Styling for special occasions
- Hair color knowledge
- Brush management
- Salon etiquette
- Blow-Drying mastery
- Constructive criticism handling
- Hair analysis understanding
- Hair braiding
- Scalp massaging techniques
- Following instructions precisely
- Professionalism in the workplace
- Adapting to different personalities
- Salon equipment cleaning
- Excellent customer service attitudes
- Salon equipment operation
- Effective shampooing
- Curling iron operations
- Understanding hair types
- Patience with fussy clients
- Hair straightening proficiency
- Usage of salon tools
- Hairstyle trend adaptability
- Up-To-Date styling techniques
- Colour application basics
- Salon hygiene maintenance
- Cash handling
- Customer Service
- Payment Processing
- Equipment sterilisation
- Client communication
- Client consultation
- Shampooing
- Event styling and updos
- Hair colouring
- Hair product and equipment ordering
- Styling
- Stock maintenance
- Hair washing
- Salon housekeeping
- Appointment management
- Hair straightening and curling
- Coffee making
- Shampooing and conditioner treatments
- Patience and calmness
References
References available upon request.
Timeline
NVQ Level 1 - Hairdressing
NWSLC
2025.09 - 2026.01
Table server
Cattows Farm
2025.07 - 2025.08
Receptionist
Burbage House Health Clinic
2025.06 - Current
GCSEs -
Heath Lane Academy
2020.08 - 2025.06