KAVYA. Pavuluri
EAST HAM LONDON,LONDON
Summary
Proactive Front Of House Manager committed to maintaining exceptional standards across service, administration and facilities management. Multitasked and planned adaptively to achieve changing priorities. Motivated teams to meet KPIs through inspiring leadership.
Work History
Waiter
Kavya
Ilford, Indian
05.2023 - 09.2023
- Kept guest tables neat and tidy by regularly clearing away dirty dishes and used glasses and wiping down surfaces.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
front of house.
kavya
ilford, Ilford
05.2023 - 09.2023
- Maintained slick front-of-house processes in high-volume establishments through exceptional organisation and staff management.
- Purchased or requisitioned all supplies and equipment needed for quality and timely delivery of services.
- Monitored condition of entire facility to verify all areas were clean, safe and comfortable for guests.
- Set dining tables to prepare for diverse types of events, following strict service standards.
- Coordinated employee rosters to strategically build efficient, hardworking teams for each shift.
- Worked closely with chef and kitchen staff to confirm food and beverage services met customers' needs.
Education
Master of Business Administration - MBA
04.2023 -
Skills
- Excellent communication
- Front of House (FOH) recruitment
- Health and safety management
- Guest dispute resolution
- Front of House (FOH) training
- Staff recruitment and retention
- Modern management principles
- Expenditure control
Languages
English
Intermediate
Timeline
Waiter - Kavya
05.2023 - 09.2023
front of house. - kavya
05.2023 - 09.2023
Northumbria University(LONDON) - Master of Business Administration, MBA
04.2023 -
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