Kavi Mistry
Coventry
Summary
Postgraduate in Product Design with a strong foundation in analytical thinking, project coordination, and cross functional communication. Proven ability to deliver practical, outcome driven solutions in fast paced environments. Known for blending creativity with structured problem solving to support operational efficiency, enhance user experience, and drive measurable improvements across varied roles
Overview
7
7
years of professional experience
9
9
years of post-secondary education
Work history
Sales & Administration Assistant
H.Samuel
06.2022 - Current
- Coordinated warranty and insurance services, handling confidential customer documentation and ensuring accurate data entry into internal systems
- Managed product repair workflows end to end, liaising between customers and third party service providers to resolve issues promptly and professionally
- Maintained internal records and status logs to support service transparency and reduce turnaround times
- Provided informed support to colleagues during seasonal peaks, contributing to training and knowledge sharing
- Ensured compliance with company finance procedures when processing high value transactions and credit arrangements £5,000 +
- Proactively completed internal compliance and policy assessments, contributing to 100% adherence rate to updated workplace standards ensuring team alignment with partner brand protocols and evolving practises
Marketing & Communication Intern
Amazing Apprenticeships
03.2018 - 04.2018
- Supported campaign coordination through research, internal communications, and content development
- Created digital and print materials using Adobe tools, contributing to engagement across school networks
- Attended planning meetings and produced notes and idea logs to support content pipeline tracking
- Developed awareness raising materials in line with campaign tone and objectives
Customer Experience Assistant
Sports Direct
12.2019 - 01.2020
- Supported operational processes including stock control, POS reconciliation, and front line query resolution
- Contributed to internal reporting tasks such as till reports and shift logs to support smooth daily handovers
- Assisted management in preparing sales floor reports and layout adjustment based on footfall patterns
- Communicated efficiently with internal teams to meet customer needs under high pressure conditions
Fulfilment Warehouse & Logistics Support
Gopuff
01.2022 - 04.2022
- Supported internal stock tracking and dispatch coordination to ensure timely and error free order fulfilment
- Conducted quality assurance checks and identified discrepancies to streamline inventory handling processes
- Collaborated with warehouse leads to report on congestion and assist with daily task scheduling
- Maintained structured logs of incoming/outgoing goods, enhancing traceability and data accuracy
Education
Bachelor of Arts - Product Design
Coventry University
09.2021 - 05.2024
A-Levels - Economics Graphic Art Product Design
Finham Park School
09.2019 - 05.2021
GCSEs -
Finham Park Secondary
09.2014 - 07.2019
Skills
Technical & Digital Tools
- Microsoft Office Suite (Word, PowerPoint, Outlook, Teams)
- Google Workspace (Drive, Gmail, Docs, Sheets)
- Adobe Photoshop
- Autodesk Sketchbook
- Rhino 3D
- Procreate
Professional Competencies
- Strong written and verbal communications
- Confident handling of internal/external correspondence via phone, email and in person
- Detail oriented approach to information handling and documentation
- Capable of working independently and collaboratively
- Comfortable with scheduling tools and file managements
- Adaptable and quick to learn
References
References available upon request.
Timeline
Sales & Administration Assistant
H.Samuel
06.2022 - Current
Fulfilment Warehouse & Logistics Support
Gopuff
01.2022 - 04.2022
Bachelor of Arts - Product Design
Coventry University
09.2021 - 05.2024
Customer Experience Assistant
Sports Direct
12.2019 - 01.2020
A-Levels - Economics Graphic Art Product Design
Finham Park School
09.2019 - 05.2021
Marketing & Communication Intern
Amazing Apprenticeships
03.2018 - 04.2018
GCSEs -
Finham Park Secondary
09.2014 - 07.2019
Similar Profiles
SHYAMILI MADATHIL KOLIYATTSHYAMILI MADATHIL KOLIYATT
Health care assistant at COMPTON MANORHealth care assistant at COMPTON MANOR
Lola JohnstoneLola Johnstone
Barista at COSTA COFFEEBarista at COSTA COFFEE
Greeshma Herman PereiraGreeshma Herman Pereira
Sortation associate at AmazonSortation associate at Amazon
Anjali KaushalAnjali Kaushal
Test Lead Engineer at KPIT Technologies LTDTest Lead Engineer at KPIT Technologies LTD
Megan ElliottMegan Elliott
Sales & Administration Assistant at Beehive Vinyl ProductsSales & Administration Assistant at Beehive Vinyl Products