Kaveh Saraji

Providing a first Class service to Holiday and Business clients.

Catering to their needs and providing Exemplary Customer Service.

One of the stand out moments of my career was when I was employed to collect a V.I.P passenger from a private Jet At Manchester Airport, Green them on the runway and Transport them safely to their destination.

• Promoted company reputation for punctuality, cleanliness, reliability, and professionalism.
• Cultivated client trust through discreet handling of confidential information.
• Ensured punctuality by maintaining vehicle in top condition and adhering to schedules.
• Transporting V.I.P customers which included a customer flying into Manchester airport via private jet.
• Planning routes and managing time to ensure a pleasant and punctual experience.
• Meet and greet customers.
• Loading and offloading luggage.
• Prioritised safety by obeying all traffic laws whilst driving clients around town or during long trips out of city limits.
• Delivered VIP clients safely to destinations using extensive knowledge of city streets and landmarks.
• Kept calm under pressure when dealing with difficult situations or individuals on the job.
• Assisted passengers with luggage to improve service quality.
• Adhered strictly to privacy policies, maintained confidentiality at all times.
• Actively listened to client requests-ensured a personalised journey each time.

• Established trust with passengers through professional and courteous conduct.
• Resolved customer complaints effectively, maintaining company reputation.
• Adhered strictly to company policies and procedures for consistent quality service.
• Provided punctual transportation services to satisfy customer needs.
• Remained alert during long shifts, ensuring optimal driving standards.
• Demonstrated knowledge of local routes for efficient journey times.
• Kept accurate records of journeys and fares, ensuring transparency.
• Ensured passenger safety by adhering to all road regulations.
• Delivered exceptional customer service for positive reviews.
• Managed difficult driving conditions calmly for passenger reassurance.
• Handled emergency situations calmly, prioritising passenger safety.
• Maintained cleanliness of vehicle, enhancing passenger comfort.
• Handled cash transactions accurately, promoting financial integrity.
• Communicated timely updates on journey progress to passengers.
• Familiarised self with various city locations, improving route efficiency.

• Managed stock levels on shop floor for continuous product availability.
• Promoted sales and special promotions to increase store revenue.
• Maintained clean, appealing shop environment for comfortable shopping experience.
• Updated window displays regularly for fresh store appeal.
• Collaborated effectively with team members during busy periods.
• Ensured customer satisfaction by providing attentive service and handling complaints professionally.
• Handled cash register efficiently, ensuring accurate transactions.
• Assisted customers in finding desired items to enhance their shopping experience.
• Handled queries regarding products, providing detailed information as necessary.
• Assisted in inventory counts, maintaining accurate records.
• Improved product visibility with strategic shelf arrangements.
• Greeted every customer warmly, promoting friendly atmosphere.
• Operated cash registers with accuracy and processed cash and card transactions.
• Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
• Worked energetically to maintain efficient operations during peak trading hours.
• Delivered personalised customer service with a smile to promote return custom.

• Took orders accurately reducing errors in meal preparation.
• Ensured stock availability by liaising with kitchen staff regularly.
• Delivered efficient table service, resulting in repeat business.
• Contributed to team targets by upselling menu items.
• Streamlined communication between kitchen and floor staff for efficient service.
• Ensured optimal guest satisfaction through attention to dietary preferences and allergy information.
• Facilitated payments smoothly for quick customer checkout.
• Enhanced guest satisfaction with prompt and attentive service.
• Coordinated with bar staff to deliver drinks timely.
• Adhered to health and safety regulations, ensuring a safe environment for guests.
• Served meals professionally, enhancing overall dining experience.
• Prepared tables swiftly, improving turnover rate.
• Handled complaints and conflict with diplomatic approach.
• Served food and beverages, going the extra mile to deliver personalised customer service.
• Remained flexible to change shift patterns and cover absences with minimal notice.

• Assisted in kitchen operations for smooth functioning of restaurant services.
• Provided excellent customer service to enhance guest experience.
• Cultivated positive relationships with customers through friendly communication.
• Ensured cleanliness in the dining area, contributing to a pleasant dining environment.
• Served food and beverages efficiently to provide seamless service experience for guests.
• Performed cash handling tasks to ensure accurate transactions.
• Followed strict hygiene standards in handling food items assuring quality control at each step.
• Handled customer complaints professionally, ensuring their satisfaction at all times.
• Improved customer satisfaction by providing prompt and courteous service.
• Coordinated with kitchen staff for timely delivery of orders.
• Served meals professionally, enhancing overall dining experience.