Katie Watson
Melbourne
Summary
Motivated and reliable individual with strong communication and organisational skills. Experienced in administrative, retail, hospitality, and academic support roles. Confident working independently and as part of a team, with a professional and adaptable approach. Committed to delivering high standards of service and efficiency.
Overview
9
9
years of professional experience
Work history
Visual Merchandiser & Sales
River Island
Ayr, Scotland
2022.09 - Current
- Designed and maintained in-store displays to enhance product presentation and drive sales.
- Implemented brand guidelines and seasonal layouts to maximize customer engagement.
- Monitored stock levels and coordinated with store teams to ensure timely replenishment.
- Provided friendly, knowledgeable customer service to meet individual needs and boost sales.
- Assisted with product recommendations, upselling, and achieving sales targets.
- Maintained store presentation and supported daily operational tasks.
- Fully till trained.
Private Tutor
Self-employed
Ayr, Scotland
2022.11 - 2023.07
- Provided one-to-one academic support to university students
- Guided students through dissertation planning, research methods, and academic writing
- Assisted with structuring arguments, critical analysis, and referencing
- Communication through zoom and microsoft teams
- Delivered clear, constructive feedback to improve academic performance
Administrative Assistant
Coylton Groundcare
Coylton, Scotland
2018.03 - 2022.09
- Managed day-to-day administrative operations, ensuring smooth running of the office
- Handled customer enquiries via phone and email in a professional and timely manner
- Processed invoices and payments, maintaining accurate financial records
- Scheduled appointments and coordinated staff diaries
- Maintained organised filing systems (digital and paper-based)
- Input and updated data using internal systems and Microsoft Office
Cafe worker
Wellington Square
Ayr, Scotland
2018.05 - 2018.08
- Provided friendly and efficient customer service in a busy café environment
- Took orders and handled cash and card payments accurately
- Prepared beverages and assisted with food service
- Maintained cleanliness and hygiene standards
- Worked effectively as part of a team during peak hours
Nursery Practitioner (Volunteer)
Jacaranda Nursery
Coalhall, Scotland
2017.09 - 2017.12
- Assisted with daily nursery operations and maintained a safe environment
- Supported senior staff with activity preparation and supervision
- Helped maintain cleanliness and organisation of facilities
- Communicated politely with parents and staff
Education
Scottish Qualifications Certificate - Social Sciences
Ayrshire College
Ayr, Scotland Bachelor of Arts - Social Sciences
University of the West of Scotland
Paisley, Scotland 11.2022
Skills
- Visual creativity
- Merchandising techniques
- Retail experience
- Fashion knowledge
- Ability to work in large and small teams
- Customer Service
- Time-management
- Admin experience
- Till trained
Timeline
Private Tutor
Self-employed
2022.11 - 2023.07
Visual Merchandiser & Sales
River Island
2022.09 - Current
Cafe worker
Wellington Square
2018.05 - 2018.08
Administrative Assistant
Coylton Groundcare
2018.03 - 2022.09
Nursery Practitioner (Volunteer)
Jacaranda Nursery
2017.09 - 2017.12
Scottish Qualifications Certificate - Social Sciences
Ayrshire College
Bachelor of Arts - Social Sciences
University of the West of Scotland