Katie Smith
Bury St Edmunds,Suffolk
Summary
Motivated individual with diverse experience in customer-facing roles. Demonstrates effective listening and communication skills, fostering a collaborative work environment. Eager to contribute positively to team dynamics while enhancing guest satisfaction.
Overview
1
1
year of post-secondary education
Work History
Front of house
The Norton Dog
Norton , Suffolk
10.2025 - 04.2026
- Cleaned, sanitised and organised restaurant, bar and front of house areas.
- Facilitated communication between front of house and backstage crews to ensure timely starts of shows.
- Washed and put away cookware, utensils and dishes.
- Disposed of kitchen waste and recycling appropriately.
- Removed rubbish and recycling regularly to keep workspaces neat and clean.
- Fostered a positive working environment, encouraging teamwork and communication among staff.
- Ran food and drinks to tables within tight deadlines, maintaining smooth operations.
- Warmly greeted and seated visitors within target timeframe, enhancing guest experience.
Education
Diploma of Higher Education - Health and social care
West suffolk college
Bury St edmund’s , Suffolk 09.2025 - 08.2026
Skills
- Organisational skills
- Time management
- Communication skills
- Customer service
- Front of house assistance
- Food hygiene
- Attention to detail
- Effective listening
- Friendly demeanour
- Positive demeanour
- Hospitality etiquette
- Table set-up and clearing
- Table clearing
Timeline
Front of house
The Norton Dog
10.2025 - 04.2026
Diploma of Higher Education - Health and social care
West suffolk college
09.2025 - 08.2026